ChengTing Lo
Senior Cloud Engineer
New Taipei City
Summary
I am a customer oriented ex hotelier who switched to the tech industry due to the pandemic with a strong interest in technology especially in cloud computing. My unique background provided me with effective communication skills that allows me to grasp the pain point of a non tech personal more easily.
I am currently employed as a senior cloud engineer in a martech company that is 100% running on the cloud. My sole responsibility is everything regarding to the cloud environment except the coding part of system development plus working closely with solution architects from AWS regarding to the system developments. I've also started from scratch and implemented a simple CI / CD workflow that runs on CIRCLECI for some projects. I would describe myself as a detail-oriented team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
I've already went through the application of working-holiday from IEC and acquired a letter of invitation which should allow me to work in Canada for 1 year. This is a rare opportunity for me and I've always wanted to experience the culture of Canada and the more mature industry standards in the IT industry.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
6
6
Certificates
2
2
Languages
Work History
Senior Cloud Engineer
ClickForce
07.2023 - Current
- Identified security risks in cloud environments and implemented robust security measures, safeguarding sensitive data. Started from 0 and finished implementing most actions in phase 1 and 2 of AWS Security Maturity Model.
- Integrated DevOps methodologies into team''s workflow, leading to improved collaboration between developers and operations staff.
- Automated deployment processes, allowing for faster software releases and reduced downtime.
- Championed containerization initiatives using Docker/Kubernetes platforms that increased application scalability while reducing overheads associated with traditional virtualization techniques.
- Led training sessions on cloud technologies, increasing team knowledge and fostering a culture of continuous learning.
- Managed disaster recovery planning for critical applications hosted in the cloud environment, minimizing potential data loss or service outages during unforeseen events.
- Oversaw development and maintenance of organization computer systems and intranet.
- Participated in system development life cycle from requirements analysis through system implementation.
- Defined enterprise processes and best practices and tailored enterprise processes for applications.
- Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews.
- Reviewed existing systems and made recommendations for improvements. Achieved the result of reducing error rate of ad-server when scaling by 30% and 40% off of monthly cloud spending with right sizing and purchasing commitment plans.
Solutions Architect
Acer AI Cloud
04.2023 - 07.2023
- Managed project timelines effectively while juggling multiple priorities, consistently meeting deadlines without compromising quality.
- Mentored junior team members in best practices and coding standards, fostering professional growth within the team.
- Enhanced application performance by integrating cloud technologies and microservices architecture.
- Lead the team to achieve qualification for AWS Managed Service Provider
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
Solutions Architect
CKmates
01.2022 - 04.2023
- Designed architecture strategies for large-scale system-wide application deployments.
- Created migration strategies to bridge development gaps between existing on premise architecture and cloud.
- Discuss and perform Proof-Of-Concept with guests to demonstrate possibility of a better system.
- Perform lectures in AWS Immersion Day to teach clients on how to use AWS services.
- Perform AWS well architect session with clients to find and discuss vulnerabilities in the current architect and provide better solution.
- Act as a TAM for MSP clients, resolving any issue that might occur in their AWS environment.
Assistant Restaurant Manager
Ritz Carlton
12.2019 - 06.2021
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Motivated staff to perform at peak efficiency and quality.
- Developed unique events and special promotions to drive sales.
- Oversaw food preparation and monitored safety protocols.
Education
Master of Science - Hospitality
Hotel Institute Montreux
Switzerland 10.2016 - 07.2018
BBA - Applied English
National Kaohsiung University of Science And Techn
Kaohsiung 09.2012 - 06.2016
Skills
Customer proposals
undefinedCertification
AWS Certified Solutions Architect - Associate
Timeline
Senior Cloud Engineer
ClickForce
07.2023 - Current
Solutions Architect
Acer AI Cloud
04.2023 - 07.2023
AWS Certified Security - Specialty
10-2022
AWS Certified Solutions Architect - Professional
09-2022
AWS Certified SysOps Administrator - Associate
08-2022
GOOGLE CLOUD CERTIFIED PROFESSIONAL CLOUD ARCHITECT
07-2022
AWS Certified Database - Specialty
02-2022
Solutions Architect
CKmates
01.2022 - 04.2023
AWS Certified Solutions Architect - Associate
12-2021
Assistant Restaurant Manager
Ritz Carlton
12.2019 - 06.2021
Master of Science - Hospitality
Hotel Institute Montreux
10.2016 - 07.2018
BBA - Applied English
National Kaohsiung University of Science And Techn
09.2012 - 06.2016
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