Chih-Yung Wu
Field Application Engineer
New Taipei,Taiwan
Summary
Motivated Field Application Engineer offering wealth of experience in technical troubleshooting and problem-solving business issues. Hardworking, educated and willing to go extra mile to complete any task.
Enthusiastic Field Application Engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of technical troubleshooting and problem-solving business issues. Motivated to learn, grow and excel in Touch Panel area.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Field Application Engineer
eGalax_eMPIA Technology Inc.
Taipei City, Taiwan
02.2020 - 01.2021
- Resolved product design, acquisition and launch concerns to achieve customer's targeted business goals.
- Resolved system test and validation problems on customized PCAP product to provide normal program functioning.
- Debugged the errors of the product including incompatibility of systems and environments, transmissions of communication, design of sensor layout, and sensor quality control.
- Provided positive customer support training experience for completed applications.
- Collaborated with engineers, system analysts, and programmers regarding project capabilities and limitations to deliver optimal functionality.
Multi-Interface Integration(Intern)
Brainlab
Munich, Germany
09.2015 - 09.2015
- Assisted in the management of patient data including the categorization of DICOM and screenshots and the upload of patient data.
- Taught surgeons to utilize the surgical planning software.
- Imported patient medical images, rendered segmentation in 3D, and fused the information to enhance the disease interpretation.
Education
Master of Science - Physics/Electrical Engineering
National Tsing Hua University
Hsinchu, Taiwan 09.2013 - 01.2019
Skills
Pre-sales/post-sales support
Customer support
Needs analysis
Solution mock-ups
Verbal and written communication
Timeline
Field Application Engineer
eGalax_eMPIA Technology Inc.
02.2020 - 01.2021
Multi-Interface Integration(Intern)
Brainlab
09.2015 - 09.2015
Master of Science - Physics/Electrical Engineering
National Tsing Hua University
09.2013 - 01.2019