LOUIS TU
NEW TAIPEI CITY
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
Client Development Manager
SAINT LAURENT
07.2023 - Current
- Elevated brand awareness by organizing impactful events targeted toward key decision-makers within target markets.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Develop a clear strategy to recruit + nurture the development of VIC’s from identifying high potential to developing strategic partnerships.
- Improved customer satisfaction rates by providing tailored solutions to meet individual client needs.
- Coordinated closely with sales teams to support the pursuit of new business opportunities within existing accounts.
- Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
Store Director
SAINT LAURENT
11.2021 - 06.2023
- Set achievable yet ambitious team and individual targets for the store; assess, supervise and handle performance to ensure these goals are achieved
- Develop a team to ensure delivery of the Saint Laurent Experience
- Propose and lead all activities that will improve sales to Prospects, Repeat and VIP clients
- Ensure business opportunities are improved through floor management while being present and supportive
- Be aware of the competitive landscape and market trends
- Manages and Ensures the Proper Operations of the Boutique
- YTD sales business up 31% compared with LY YTD
- ($132.49M vs
- LY $101.30M)
- YTD RTW sales increase 69% compare with LY
- ($13.430M vs
- LY $8.238M)
- Lead the store to become the only store to hit the APAC first half-year goal achievement rate.
Boutique Manager
JAEGER-LECOULTRE
04.2020 - 10.2021
- Develop business strategies to raise our customer pool, expand store traffic and optimize profitability
- Propose and lead all activities that will improve sales to Prospects, Repeat and VIP clients
- Work with the Retail Director in the development of the boutique action plans, which will include assessing the relevant market indicators and planning campaigns
- Focusing on stimulating team morale to encourage our talents’ spirit
- Ensure high levels of customers satisfaction through excellent service
- Manage & assess the needs of the team
- Sold high-ticket pieces within 8 months (15 million NT dollars)
- Maintain the sales number of JLC under the influence of the COVID-19 pandemic which also achieves the budget by 134%.
Senior Store Manager
CHRISTIAN LOUBOUTIN
09.2013 - 03.2020
- In charge of Christian Louboutin Taiwan which includes recruiting, logistics, seasonal buying, marketing, etc
- Sensitive to customer needs, market trends, profits, etc
- Drive the team to reach and exceed sales goals
- Manages and Ensures the Proper Operations of the Boutique
- Key person to relocate the Christian Louboutin Breeze Fu-Xing to Breeze Xin-Yi
- Rank #2 on special order of Christian Louboutin shoes worldwide
- 72 million NT dollars selling number on 2015.
Assistant Department Manager
MIU MIU
09.2012 - 09.2013
- In charge of store RTW, shoes, and training in Taipei 101 mall
- CRM: Maintain customer relationships and new clients recruitment.
Senior Sales Associate
CHANEL
06.2011 - 03.2012
- Reach and surpass monthly sales goals as determined by Management
- In charge of boutique VM and Watch selling
- Reach 42 million dollars selling target within 8 months.
Store Manager
VANITAS
10.2009 - 05.2011
- Maintain outstanding store condition and visual merchandising standards
- CRM maintains.
Sales Associate
MIU MIU
09.2005 - 10.2009
- Reach and surpass monthly sales goals as determined by Management
- CRM maintains
- Top salesman for MIU MIU Taiwan from 2006 to 2008
- Doing well for RTW special order.
Education
National Taipei University of Business
09.2007 - 04.2009
Skills
Word, Excel, Powerpoint
undefinedPersonal Information
Date of Birth: 11/10/85
Timeline
Client Development Manager
SAINT LAURENT
07.2023 - Current
Store Director
SAINT LAURENT
11.2021 - 06.2023
Boutique Manager
JAEGER-LECOULTRE
04.2020 - 10.2021
Senior Store Manager
CHRISTIAN LOUBOUTIN
09.2013 - 03.2020
Assistant Department Manager
MIU MIU
09.2012 - 09.2013
Senior Sales Associate
CHANEL
06.2011 - 03.2012
Store Manager
VANITAS
10.2009 - 05.2011
National Taipei University of Business
09.2007 - 04.2009
Sales Associate
MIU MIU
09.2005 - 10.2009
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