Stella Chou
Sr. Business Development Manager
Taipei
Summary
Experienced IT, semiconductor, and e-commerce professional with 15+ years in business development, channel management, and account management. Strong track record in domestic and international markets including APAC, EU, and US. Extensive customer base coverage in FSI, manufacturing, and FMCG retail industries. Entrepreneurial background with three years of successful business ownership. Bilingual Christian with a passion for language translation in church ministry, travel, fitness, sports, personal wellness, remote work, music, and movies.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Product Account Manager
BMC Software Inc.
06.2022 - 05.2023
- Contribute 1.2M revenue, 20% increased growth
- Looking over mainframe product line as account manager
- Overall GCR regional coverage, looking after FSI industry customer base
- Handle matrix & complex politics within organization and team collaborations
- Hold channel event activities with local partner
Sr. Business Development Manager
91 APP Inc.
09.2020 - 05.2022
- YOY overachieve 35%, QoQ overachieve 75%, new customer growth YOY
Rank no. 1 from history to be able to over achieve quota with in one year, able to outperform within 2nd quarter. - Coordinated innovative strategies to accomplish sales objectives and boost long-term profitability.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Major role in business development for key accounts, like Global MNC branding company in retail industry and consultative selling to support companies on digital transformation, by adopting 91APP's OMO SaaS platform services.
- Manage and build CXO level communication, expectation and relationships
- Drive cross functional team in migration opportunity development and closing, including building business cases, proposals and plans to help customers to identify and realize business values.
- Execute strategies to build funnel of opportunities including account planning and deal development, cold calls - Collaborate with customer, partner and internal professional service teams to expedite project execution and govern project success.
E-commerce Business Founder/ Social Media Founder
Chazown Co., Ltd / MELDELLA
11.2018 - 09.2020
- Established profitable business from 0-1
- Cross boarder e-commerce focus on designer branding of fine jewelry, accessory & personal wellness care
- Responsible for social media management, content management, website management, art and design management, product management, package & shipping management, order management
- Manage B to C & B to B eCommerce platform at the same time for different overseas market
- Start with social media fan page to share written articles center around topics about mindset at workplace & relationships
- Distributor for overseas customized accessory brand and provide customization services for local customers.
- Developed key operational initiatives to drive and maintain substantial business growth.
Sr. Regional Channel Sales Manager
Seagull Scientific
07.2015 - 09.2018
- Contribute over 1M USD every year/130% over achieve in average every year/130% YOY growth in average every year
- Accountable for APAC regional channel management, including territories of Taiwan, Hong Kong, Australia, New Zealand and Korea under AIDC industry
- Major performance: established first distribution channel model in Taiwan
- Responsible for market growth and drive sales penetration strategy on both run-rate and large projects
- Recruit different industry value added resellers, SI, ISP and distributors for business expansion strategy
- Work closely with channel partners on large project deals development
- Training to resellers & distributors on product licensing knowledge
Account Manager
Microsoft
09.2012 - 06.2015
- Major performance overachieve 120% YOY in average, YOY of 120% client growth in average
- Developed highly profitable pipeline within current accounts based on multiple sales penetration techniques
- Secured high-value accounts through consultative selling, effective customer solutions and promote compelling business opportunities
- Responsible for Microsoft solution business in financial sector, including business development/deep dive in existing accounts/customer relations
- Client base: Taiwan foreign and local financial holdings, banks, insurances & securities, ex Citi, Standard Chartered, Mess Mercury Mutual, Capital Securities, TCB bank, SKM department store, IKEA… etc
Key Account Manager
International SOS
04.2011 - 08.2012
- Contribute over 1M USD every year/130% over achieve in average every year/130% YOY growth in average every year
- Acting as an account manager looking over financial industry (insurance & banking mainly), consultative selling to client on ISOS overseas emergency services & Black Card Call center services, contract negotiation and such
- Client base such as Nanshan Insurance, China Insurance, Mass Mercuries Insurance, Visa, China Trust Banks, Cathay Bank
- Provide call center & overseas emergency solutions to the financial clients, for them to offer services to their VIP customers
- Major performance overachieve 130% YOY
Solar BU, EU account manager
Motech Industries, Inc
02.2010 - 03.2011
- Responsible for managing commercial business development for the US and EU region
- Manage customer relationship / Price negotiations / Price proposals
- Manage oversea customer business trip / Trade shows
- Coordination with customer technical support to solve current customer open issues & special customer request
Account Section Manager
Lam Research, Hsinchu County
09.2003 - 11.2008
- Major performance YOY growth of 150% with annual revenue contribution of over 4.2 million USD
- Represent and response to IC fabrication’s product sales matters in both 8” and 12” wafer manufacture - Customer base: TSMC, UMC, Winbond, Inotera, Nan-Ya, ProMos, PSC & SE
- Manage customer relationship at CXO level
- Cross function collaboration with prodcut & RD at HQ to solve current customer open issues & special customer request
- Assure sales forecast accuracy, customer ramp-plan & deliver overall excellent customer satisfaction
Education
Master of Business Administration - MBA - Business Administration and Management
International Technological University (ITU)
California 04.2008 - 04.2011
Bachelor of Business Administration (B.B.A - Management Information Systems
Rochester Institute of Technology
Rochester 01.1999 - 01.2002
School - General Studies
Tabor Academy
Boston 01.1996 - 01.1999
Skills
Business partnership development
Business development strategy
Business development and planning
Territory Management
Business Developement
Teamwork and Collaboration
Strategic planning
Business planning
Negotiation
Revenue Generation
Problem-solving
Startup founder
Channel Management
Languages
English (Bilingual)
Proficient
C2
Mandarin (Native)
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Account Manager
BMC Software Inc.
06.2022 - 05.2023
Sr. Business Development Manager
91 APP Inc.
09.2020 - 05.2022
E-commerce Business Founder/ Social Media Founder
Chazown Co., Ltd / MELDELLA
11.2018 - 09.2020
Sr. Regional Channel Sales Manager
Seagull Scientific
07.2015 - 09.2018
Account Manager
Microsoft
09.2012 - 06.2015
Key Account Manager
International SOS
04.2011 - 08.2012
Solar BU, EU account manager
Motech Industries, Inc
02.2010 - 03.2011
Master of Business Administration - MBA - Business Administration and Management
International Technological University (ITU)
04.2008 - 04.2011
Account Section Manager
Lam Research, Hsinchu County
09.2003 - 11.2008
Bachelor of Business Administration (B.B.A - Management Information Systems
Rochester Institute of Technology
01.1999 - 01.2002
School - General Studies
Tabor Academy
01.1996 - 01.1999