自畢業以來,我一直深耕物流產業,熟悉空海運的進出口作業流程,並具備豐富的實務經驗。在職場中,我始終保持零客訴的優良紀錄,展現出高效的問題解決能力與卓越的客戶服務精神。
我擁有積極開朗的個性,樂於與人溝通協作,即使面對挑戰,也能冷靜分析並積極尋找解決方案。對於每一項交辦任務,我都全力以赴,確保達成目標,並為團隊帶來更高的工作效率。
期待能有機會加入 貴公司,發揮我的專業與經驗,與團隊共同創造更大的價值。
1. 制訂公司規章 & 客服部行政制度
2. 優化成本與市場分析,提升公司利潤率15-20%
3. 優化內部流程,針對常見客訴與業務端回饋制定 SOP,降低溝通成本,提高服務效率 。
4. 成功開發超過數十個國外代理商,涵蓋(美國/歐洲:德國,荷蘭,斯洛維尼亞/亞洲:柬埔寨,新加坡..等國),拓展公司全球業務版圖。
5. 新人教育訓練 & 能力培養
6. 成功完成裕民航運標案
1. 貨況管理與全程追蹤
2. 服務半導體封測產業客戶
3. 服務台塑集團及大型企業客戶
4. 物流與供應鏈管理經驗
個人資料: 女, 44歲
就業狀態: 在職中
婚姻狀態: 未婚
身高: 167公斤
體重: 55公斤
血型: B型
My name is Pei Chun, Chen, and I have over 15 years of experience in the international trade industry. Throughout my career, I have developed a strong passion for ensuring customer satisfaction and optimizing logistics operations.
With hands-on expertise in transportation planning and customer communication, I have successfully managed daily cargo status tracking and cost-effectiveness evaluations. These efforts contributed to an increase in the company's gross profit margin by approximately 10%–20%.
I thrive in fast-paced environments and am highly adaptable, which is essential in the logistics industry. My problem-solving skills and ability to communicate effectively with cross-functional teams have consistently enabled me to overcome challenges and maintain smooth operations.
In summary, my extensive experience, strong analytical skills, and commitment to operational excellence make me a strong candidate for opportunities in the logistics sector. I would welcome the opportunity to discuss how my expertise can contribute to your team and look forward to the possibility of an interview.