葉 羽璇
Hsinchu
Summary
Dynamic and results-driven professional with a strong background in customer service and operational control, honed at 富泰空調. Proven ability to foster positive relationships and enhance client satisfaction while ensuring compliance with specifications. Skilled in order reading and training new staff, demonstrating a commitment to excellence and teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
服務生
佰嘉
09.2025 - 02.2026
- Tea service and clean environment
Beautician
飛絲縵
05.2025 - 09.2025
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Staff
東方寶
03.2023 - 04.2025
- Established positive relationships with customers and other staff members.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
Operator
富泰空調
07.2021 - 03.2023
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Assembled products according to changing daily work orders and specific customer needs.
Education
High School Diploma -
磐石高中進修部
Hsinchu, Taiwan06-2021
Skills
- Order reading
- Specification compliance
- Production preparation
- Operational control
Certification
tqc-office application
exam.item : powerpoint 2016
level : advanced
Languages
Chinese (Mandarin)
Advanced (C1)
Timeline
服務生
佰嘉
09.2025 - 02.2026
Beautician
飛絲縵
05.2025 - 09.2025
Staff
東方寶
03.2023 - 04.2025
Operator
富泰空調
07.2021 - 03.2023
High School Diploma -
磐石高中進修部