Ahmed Alhuosini
Business ,Trading And Logistic
Guangzhou
Summary
Dynamic General Manager with a proven track record at United Trading & Logistic, excelling in operations management and customer relationship management. Expert in team leadership and project management, driving customer retention and business development. Successfully resolved conflicts, enhancing client loyalty and satisfaction, while optimizing processes for efficiency and quality.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
4
4
Languages
Work History
General Manager & Founder
United Trading & Logistic
05.2016 - Current
- Cultivated strong relationships with clients, Suppliers , and team to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Finding a working mechanism that aims to achieve customer compatibility with the supplier.
- Controlling factory operations during the manufacturing , product efficiency and quality control then preparation and loading step.
- ِArrange the Shipping plan by monitoring volume and weight and optimizing the quantity of containers required.
- Factory control during the installation period through work schedules, fines, and step-by-step quality assurance.
- Building strong team can follow all my request .
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Country Manager
Hytera
05.2014 - 04.2017
- Collaborated with internal departments to streamline processes, resulting in improved customer satisfaction and retention rates.
- Built long-lasting partnerships with key industry players through networking events and strategic collaborations.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Improved brand visibility with well-executed promotional campaigns and engaging social media content.
- Negotiated contracts skillfully, achieving favorable terms that contributed to bottom-line results.
Sales Marketing Executive
DaHongLi
02.2014 - 02.2016
- Conducted market research to identify trends and inform marketing strategies, driving company growth.
- Analyzed competitors'' offerings to identify areas for differentiation, informing product positioning strategy improvements.
- Managed and motivated employees to be productive and engaged in work.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Assistant Manager
Grande for Shipping
06.2014 - 03.2015
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Arrange the payment from Costumer to Supplier .
- Arrange the delivery from Supplier to Company warehouse .
Assistant Manager
Nabea Alkhair Company
08.2013 - 03.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Receiving the costumer in the company and arrange the staff to find the correct supplier for them .
- Arrange the orders from the suppliers according to the costumer lists.
General Manager
Yasmin for Travel and Tourism
09.2009 - 05.2013
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Set up a plan for the Tourism during there visit in the site.
- Build a strong relation ship with hotel and transportation company.
- work together with team to find best activity clients like.
- Arrange the traditional food and acclivity for the clients to have there intrusting.
Assistant Manager
Option for Women Cloth
08.2008 - 05.2013
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained visual merchandising standards to create an engaging shopping experience for customers.
- Optimized store displays and appearance via strategic merchandising.
Reception Manager
Alzytona Hotel
07.2008 - 05.2013
- Developed strong relationships with local businesses and vendors, creating valuable partnerships that benefited both parties.
- Reduced wait times for guests during check-in/out processes by implementing a more efficient system for handling paperwork, keys, and other essential items.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Translator
UNHCR Office
02.2004 - 06.2007
- Edited and proofread text to accurately reflect English language.
- Translated legal and research materials from Arabic to English.
- Listened to speakers' statements to determine meanings and prepare translations, frequently using electronic listening systems.
Store Manager
Milk Way Supermarket
06.2000 - 01.2004
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
Education
Diploma of Accounting - Accounting And Finance
Technical Institute of Banking And Financial
Syria , Damascus 04.2001 -
TOEFL Certificate - English Language
American Language Center
Syria Damascus 05.2025 - 09.2025
Associate of Baccalaureate Studies - High School Administration
Almuhsnia School
Syria Damascus 04.2001 -
Skills
Operations management
Customer relationship management
Team leadership
Project management
Team building
Customer retention
Business development
Leadership and team building
Quality management
Expense control
working
I am seeking a role as a consultant in business development, specializing in bridging partnerships between Chinese suppliers and foreign customers. With over 13 years of experience in China, I have worked with suppliers at various levels and have access to an extensive network of 10,000+ factories across the country. My expertise includes optimizing business plans, streamlining supplier-customer negotiations, and ensuring seamless collaboration between international clients and Chinese manufacturers.
Timeline
TOEFL Certificate - English Language
American Language Center
05.2025 - 09.2025
General Manager & Founder
United Trading & Logistic
05.2016 - Current
Assistant Manager
Grande for Shipping
06.2014 - 03.2015
Country Manager
Hytera
05.2014 - 04.2017
Sales Marketing Executive
DaHongLi
02.2014 - 02.2016
Assistant Manager
Nabea Alkhair Company
08.2013 - 03.2014
General Manager
Yasmin for Travel and Tourism
09.2009 - 05.2013
Assistant Manager
Option for Women Cloth
08.2008 - 05.2013
Reception Manager
Alzytona Hotel
07.2008 - 05.2013
Translator
UNHCR Office
02.2004 - 06.2007
Diploma of Accounting - Accounting And Finance
Technical Institute of Banking And Financial
04.2001 -
Associate of Baccalaureate Studies - High School Administration
Almuhsnia School
04.2001 -
Store Manager
Milk Way Supermarket
06.2000 - 01.2004
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