Opera System
Ang Peng Xi
Housekeeping Supervisor / Trainer / Coordinator
Kaohsiung City
Summary
Dedicated Housekeeping Room Attendant at Silks Club, skilled in staff training and room inspection. Enhanced guest satisfaction through meticulous attention to detail and effective department coordination. Successfully mentored new personnel, contributing to improved service quality and higher guest satisfaction ratings. Proven ability to manage lost and found efficiently.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Housekeeping Room Attendant
Silks Club
08.2021 - 04.2025
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Conducted regular room inspections to ensure adherence to cleanliness standards, resulting in higher guest satisfaction ratings.
Education
Bachelor of Business Administration - Management
National Pingtung University of Science&Technology
Pingtung City, Taiwan 04.2001 -
Skills
Staff training and development
Software
Timeline
Housekeeping Room Attendant
Silks Club
08.2021 - 04.2025
Bachelor of Business Administration - Management
National Pingtung University of Science&Technology
04.2001 -
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