Angela Ou
Taichung,Taiwan
Overview
21
21
years of professional experience
1
1
Certification
Work History
Supply Chain Coordinator
Norco Bicycles
11.2021 - Current
- Managed vendors' delivery schedule to align with company's goals
- Performed weekly reports as assigned by department roles and responsibilities
- Improved accuracy of specifications through collaboration with vendors and QC department
- Improved lead time through collaboration with vendors and parts suppliers on all production-related issues
- Managed shipments by collaborating with vendors and forwarders to secure best sailing schedule
- Developed shipping plans based on warehouse inventory and demand planning
- Supported new products, productivity projects and other product changes to smoothly transition to new products and minimize obsolete material
- Expedited samples and new products to be in time for product launches
- Coordinated communication across all divisions to solve problems and improve efficiency
Research and Teaching Assistant
National Chung-Hsing University
09.2018 - 01.2021
- Assisted in carrying out research projects for Ministry of Science and Technology
- Organized and participated in international academic conferences
- Translation of academic papers
- Consecutive interpreter
Electric-Bike Sales Representative
JD Components Co., Ltd.
08.2017 - 01.2019
- Promoted products and services to existing and potential customers
- Established and maintained positive business relationships with customers
- Coordinated with team members and branch offices in China to develop customized products
- Analyzed market trends to make strategic sales plans
- Supported new products, productivity projects and other product changes to smoothly transition to new products and minimize obsolete material
- Made proposals for new products
- Monitored production schedule and quality issues
- Familiar with E-Bike systems of key brands
- Communication across all divisions for better and efficient workflows
- Writer of product catalogue and advertisements
- Organized and participated in trade shows
- Assisted European branch office for customer service
Sales Support
Primatek (Campagnolo branch office)
04.2016 - 08.2017
- Promoted products and services to existing and potential customers
- Established and maintained positive business relationships with customers
- Managed sales orders and shipments to meet customers’ expectations
- Offered customers suggestions for specifications, pricing and assembly
- Coordinated with Production Department to work out sales plans
- Supported new products, productivity projects and other product changes to smoothly transition to new products and minimize obsolete material
- Assisted Customer Service Department
- Inventory control and management
- Familiar with bike shifting systems and bike wheels of key brands
- Communication across all divisions in Taiwan and Italian head office for better and efficient workflows
- Organized and participated in trade shows.
Supply Chain Purchaser
Cycling Sports Group
08.2012 - 04.2016
- Analyzed delivery schedule on weekly/ monthly/ seasonal/ annual bases
- Performed weekly/ monthly/ seasonal reports as assigned by department roles and responsibilities
- Monitored purchase orders and detected problems in advance
- Coordinated communication with vendors on all production-related issues to maximize production capacity
- Communication with vendors and forwarders to arrange and consolidate shipments
- Reduced lead times to follow sales plans
- Supported new products, productivity projects and other product changes to smoothly transition to new products and minimize obsolete material
- Expedited trade show samples and new products as assigned by US head office and the branch offices in Europe
- Communication across all divisions to solve problems and improve efficiency
- Familiar with SAP
Accountant
Shye-Lihy Machine Co., Ltd.
08.2002 - 03.2006
- Created monthly/ annual financial reports
- Managed accounting business of Taichung branch office
- Managed customer orders and deliveries
- Bookkeeping and inventory management
- Supported Sales Department
- Communication with all branch offices and head office in Taiwan
Education
Master’s degree - International Political Relations
National Chung-Hsing University
Taichung, Taiwan01.2021
Bachelor’s degree - Foreign Language and Literature
National Chung-Hsing University
Taichung, Taiwan01.2011
Informational Technology
Providence University
Taichung, Taiwan01.2001
Industrial Management and International Trade
Ling-Tung Vocational School
Taichung, Taiwan01.1999
Skills
- Document Coordination
- Transportation management
- Production Scheduling
- Supply Management
Certification
- Project Supervisor APMP Level C
- Accounting License
- TOEIC 935 (01/2018)
Autobiography
I grew up in a single-parent family. My father is a frugal and diligent public servant. I have been taught by my family to value work. I began my career at Cycling Sports Group (CSG) in 2012. During these years, I learned how international corporations operated global businesses and began to have the broader concept of global supply chain. More importantly, CSG taught me how important it was to work as a team player. At CSG, all tasks could not be accomplished without working together with others. Everyone had a role to play. Even a seemingly simple task required skills from different departments. I left CSG in 2016 for a new position as a salesperson at Primatek. Primatek is the branch office of Campagnolo in Taiwan. My experience at CSG helped me learn quickly in my new role at Primatek. I gained considerable experience of promoting business sales, managing production and delivering customer service. Above all, both CSG and Primatek have strong brand images which take a lot of time and efforts to develop. It had been a great opportunity for me to understand the importance of a good brand image in creating favorable impressions on consumers. I started working for JD Components as an E-Bike Sales Representative after leaving Primatek. The E-Bike Sales department was deeply troubled by the US-China trade conflict and the EU anti-dumping measures at that time. In addition to sales targets, everyone in the Sales department must find new ways together to help customers ship orders to planned destinations. JD Components gave me the opportunity to work dependently and independently at the same time as a team player. I was responsible for making proposals for inventory management and product plans together with my team members and writing product catalogue on my own. Even though the company did not succeed in making the transition when I left, I was inspired to study international relations and global events. As a graduate student in the Institute of International Politics, I participated in academic seminars and lectures held either by our institute or by other international institutes. I was an announcer, a translator, an interpreter, and a volunteer helping our institute organize academic conferences. I am deeply grateful to everyone who has helped and taught me. Most importantly, I enjoyed working with people and solving problems. I wish to continue my career in a corporation to make contribution as a team player.
Personal Information
Date of Birth: 09/27/81
Timeline
Supply Chain Coordinator
Norco Bicycles
11.2021 - Current
Research and Teaching Assistant
National Chung-Hsing University
09.2018 - 01.2021
Electric-Bike Sales Representative
JD Components Co., Ltd.
08.2017 - 01.2019
Sales Support
Primatek (Campagnolo branch office)
04.2016 - 08.2017
Supply Chain Purchaser
Cycling Sports Group
08.2012 - 04.2016
Accountant
Shye-Lihy Machine Co., Ltd.
08.2002 - 03.2006
Master’s degree - International Political Relations
National Chung-Hsing University
Bachelor’s degree - Foreign Language and Literature
National Chung-Hsing University
Informational Technology
Providence University
Industrial Management and International Trade
Ling-Tung Vocational School
- Project Supervisor APMP Level C
- Accounting License
- TOEIC 935 (01/2018)
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