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Angela Wang

Angela Wang

HR Head
New Taipei,Taiwan

Summary

  • Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands.
  • Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches.
  • Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
  • Facilitates positive and productive interactions between workers, leaders and union representatives. Successful background reaching consensus and smoothing relations to maximize success of negotiations. Articulate and decisive professional with respectful and resourceful approach.
  • Dedicated Airline's Consultant offering more than 3 years of experience assisting with collective bargaining, including resolving conflicts and mediating talks. Persuasive negotiator, talented organizer and complex problem-solver.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Highly-effective Human Resources Manager delivering successful strategies for maximizing personnel retention and productivity. Knowledgeable in industry compliance.

Overview

18
18
years of professional experience
6
6
years of post-secondary education

Work History

Head of HR

YUMARK
Taipei, TAIWAN
11.2019 - 08.2022
  • Devised hiring and recruitment policies fo company.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Liaised between multiple business divisions to improve communications.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Manage the risk of potential legal issues and work with the People Manager to resolve the issue
  • Monitor employment law changes within the area and ensure readiness to adapt and that opportunities are maximized within legislative constraints
  • Full function: TA (Talent Acquisition), ER (Employee Relationship), C&B (Compensation &Benefit), OC(Organization Culture), OD (Organization Development).
  • Coordinate the relationship between labour and capital. Manage company' s internal labour dispute. Provide support to related department for managing labour arbitration and lawsuit.
  • Building the group's human resources policy and plan, implement the Pick, Placement, Professional, Preservation,Promotion and Perception policies, and achieve the group strategy.
  • Devised hiring and recruitment policies for 20,000-employee company.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Provided resolution to complex and confidential issues.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Recruited top talent to maximize profitability.
  • Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
  • Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Facilitated communication and coordination between employees and management to keep parties informed.
  • Coordinated technical training and personal development classes for staff members.
  • Adhered to federal and state guidelines and managed payroll and benefits for over 20,000 employees.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

VP of Human Resources

Grand Pacific Management International
TAIPEI, TAIWAN
10.2016 - 10.2019
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
  • Liaised between multiple business divisions to improve communications.
  • Structured compensation and benefits according to Group conditions and budget demands.
  • Negotiate the Collective Agreement as required and drive the removal of unfavorable terms and clauses
  • Played as negotiations of key agreements including salary increments and collective agreements
  • Reflect relevant changes of the Collective Agreement and local legislation into the Work Rules.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Educated employees on company policy and kept employee handbook current.
  • Expanded partners as leading regional, full-service actuarial, compensation and benefit consulting firm to complement HR outsourcing and further drive per-client revenue potential.
  • Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
  • Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
  • Processed employee claims involving performance issues and harassment.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
  • Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Conducted company-wide town hall meetings to convey updates.
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Developed succession plans and promotion paths for staff.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Designed robust compensation and benefits packages to attract top employees.
  • Met with employees annually for progress reviews and performance assessments.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.

Senior Manager, Human Resources Consultant

104
Taipei, Taiwan
06.2006 - 09.2016
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training new employees.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Served as representative in various civic and community functions to further enhance company image and develop additional business.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Accurately prepared weekly payroll and tracking data using HR system.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Designed and delivered client-specific benefit presentations for open enrollment and new hire orientations.
  • Led and strategically directed team of human resources professionals.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Participated on local and organization-wide committees that focused on projects that moved organization forward and towards meeting strategic goals.
  • Recommended and implemented successful strategies to maximize revenue.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Wrote, developed and delivered successful presentations and facilitated training to individuals and groups.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.

Lecturer in Psychology

Tzu Chi University
Hualian, Taiwan
06.2004 - 06.2006
  • Lecturer in psychology and interpersonal relations.
  • Lecturer of workplace physical and mental lectures.
  • Plan and promote lectures and seminars related to health promotion of the department.
  • Contact communities, schools, workplaces and medical institutions, implement various health communication programs, and serve community health promotion and health promotion activities.
  • The planning center and the budget of the plan are prepared, and the budget is controlled by the project.
  • Plan and design various workplace and community health promotion activities and related businesses that meet the needs of the Health Communication Center.
  • More than 200 teachers, students and community adult volunteer teams were recruited and trained.
  • Design and produce messages (print, audio-visual and electronic newspapers), plan communication strategies and arrange communication channels.
  • Write plans and closing reports, set up data, summarize and share work experience.
  • Created plans and communicated deadlines to complete projects on time.
  • Developed and maintained courteous and effective working relationships.
  • Developed team communications and information for meetings.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Led projects and analyzed data to identify opportunities for improvement.

Education

M.D. - Psychology Teacher Education

National Taitung University
Taitung
06.1999 - 06.2001

Educational Media & Library Science

Tam-Kang University,
New Taipei
06.1994 - 06.1998

Skills

    Organizational Development

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Work Availability

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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Head of HR

YUMARK
11.2019 - 08.2022

VP of Human Resources

Grand Pacific Management International
10.2016 - 10.2019

Senior Manager, Human Resources Consultant

104
06.2006 - 09.2016

Lecturer in Psychology

Tzu Chi University
06.2004 - 06.2006

M.D. - Psychology Teacher Education

National Taitung University
06.1999 - 06.2001

Educational Media & Library Science

Tam-Kang University,
06.1994 - 06.1998

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Angela WangHR Head