Summary
Overview
Work History
Education
Skills
Competenciesandskills
References
Languages
Timeline
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Angeli Eloise A. Osumo

Angeli Eloise A. Osumo

Pasig City

Summary

Highly skilled Data Integrity Specialist with experience in ensuring data accuracy, compliance and security across various platforms. Strengths include strong analytical abilities, comprehensive understanding of database structures, data validation techniques and regulatory requirements. Made significant impact in previous roles by implementing effective data integrity protocols and improving overall system efficiency.

Overview

13
13
years of professional experience

Work History

Senior Data Integrity Specialist

SAP Concur Philippines
Makati City
02.2023 - Current
  • Maintained data integrity by creating and enforcing policies and procedures for the collection, storage, retrieval, archiving, and destruction of all data.
  • Developed processes to improve the accuracy, completeness, reliability, timeliness and value of data stored in multiple systems.
  • Created reports to document findings from data integrity reviews.
  • Assisted with the implementation of new technologies that improved the quality of collected data.

Data Integrity Specialist

SAP Concur Philippines
Makati City
09.2019 - 02.2023

Client Service Consultant – Email Support

ADP Philippines Inc
Makati City
04.2019 - 09.2019
  • Provided prompt, accurate and courteous customer service to clients.
  • Resolved client issues in a timely manner while maintaining excellent customer relations.
  • Performed data entry of client information into databases and software programs.

Back Office Analyst – SBS Wholesale

ADP Philippines Inc
Makati City
09.2018 - 04.2019

Back Office Analyst – SBS Implementation

ADP Philippines Inc
Makati City
05.2017 - 09.2018

Customer Care Professional

American Express International (Proprietary Site)
Taguig
06.2016 - 04.2017
  • Provided product and service information to customers.
  • Resolved customer complaints in a timely manner.
  • Conducted follow-up calls with customers to ensure satisfaction.
  • Created detailed documentation of customer interactions for future reference.

Customer Service Representative, Warranty Assistance Team

Ford-Percepta Teletech
Cainta
08.2014 - 06.2016
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.

Bookkeeper

San Isidro Catholic School
Pasay City
05.2011 - 12.2013
  • Maintained and reconciled general ledger accounts.
  • Assisted with the preparation of budgets and forecasts.
  • Ensured accuracy in all accounting entries and records.
  • Performed month-end closing activities.
  • Managed payroll processing for staff members.
  • Developed internal control procedures to ensure accurate recordkeeping.

Education

Bachelor of Science - Accountancy

Pasig Catholic College
Pasig City

Skills

  • Data Validation and Maintenance
  • Data Mapping
  • Payroll profile setup
  • Inter-department communications
  • Report presentation
  • Executive assistance
  • Financial management
  • Bookkeeping
  • Analytical skills
  • Initiative
  • Work with minimal supervision
  • Team player
  • Multi-tasking capabilities
  • Oral communication skills
  • Written communication skills
  • Microsoft Office applications
  • Team building activities/events

Competenciesandskills

  • With experience on setting up US Payroll profile and answering general inquiries for Small Business Owners and CPA Firms (back office/email only)
  • With experience as POC for inter-department communications and multi-department assignments with a car company warranty team and assisted with escalations, mentoring and report presentation
  • With experience as executive assistance for the Finance Officer of a private Catholic school (which in turn lead to familiarity of several components of the overall financial management [inventory mngt, budgeting, tuition pricing, etc] on top of standard bookkeeping function.
  • Good analytical skills, proven initiative and ability to work with minimal supervision
  • Good team player and multi-tasking capabilities
  • Excellent oral and written communication skills (English and Filipino)
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
  • Active with business unit engagement team and can manage team building activities/events

References

  • Dr. Rolando E. Robledo, Vice President for Finance and Administration, Pasig Catholic College, 09178000850
  • Mrs. Charies R. Hernandez, Accountant, San Isidro Catholic School, 09154869924
  • Mr. John Cebrero, Team Lead, Ford-Percepta, 09175319905
  • Ms. Lara Joy Palma, OJT Coach, American Express International, 09062660100
  • Ms. Julie Felonia, Team POC – Analyst Team, SBS Wholesale, ADP Philippines Inc., 09985699735

Languages

Filipino
First Language
English
Proficient (C2)
C2

Timeline

Senior Data Integrity Specialist

SAP Concur Philippines
02.2023 - Current

Data Integrity Specialist

SAP Concur Philippines
09.2019 - 02.2023

Client Service Consultant – Email Support

ADP Philippines Inc
04.2019 - 09.2019

Back Office Analyst – SBS Wholesale

ADP Philippines Inc
09.2018 - 04.2019

Back Office Analyst – SBS Implementation

ADP Philippines Inc
05.2017 - 09.2018

Customer Care Professional

American Express International (Proprietary Site)
06.2016 - 04.2017

Customer Service Representative, Warranty Assistance Team

Ford-Percepta Teletech
08.2014 - 06.2016

Bookkeeper

San Isidro Catholic School
05.2011 - 12.2013

Bachelor of Science - Accountancy

Pasig Catholic College
Angeli Eloise A. Osumo