Anita Chen

Academic & Administrative Support
1. Developed English placement test questions aligned with CEFR levels and course objectives.
2. Assisted in student placement based on test results, availability, and proficiency level.
3. Supported class grouping and scheduling logistics to ensure balanced and effective classroom distribution.

1. Edited and proofread English learning materials for clarity, accuracy, and learner engagement.
2. Created English test questions and assessments tailored to specific CEFR levels or learning objectives.
3. Designed visually engaging teaching materials with attention to layout, readability, and learner experience (graphic design).

• Matcher – Talent Evaluation & Recruitment

1. Conducted candidate interviews and screening processes.
2. Developed and applied evaluation criteria for hiring decisions.
3. Designed assessment tasks for “Chinese-English Translation & Interpretation” roles.

• Seeker – Business Development & Outreach

1. Conducted cold outreach to potential partners or clients.
2. Performed cold calling for initial engagement and lead generation.
3. Researched and identified resources or opportunities for partnership or collaboration.

1. Edited English learning materials to ensure linguistic accuracy, consistency, and pedagogical clarity.
2. Collaborated with academic teams to refine instructional content aligned with curriculum goals.
3. Designed visually engaging layouts and graphics for printed and digital English materials, enhancing learner comprehension and motivation.

• Educational Consulting & Student Services

1. Provided personalized course consultations based on student goals and learning preferences.
2. Assisted students throughout the registration process, ensuring smooth onboarding.
3. Explained course features clearly and effectively to prospective learners.
4. Identified student needs and matched them with appropriate programs to enhance satisfaction.
5. Maintained ongoing communication with students to support retention and engagement

• Customer Service & Administrative Support

1. Responded to student inquiries and resolved issues with professionalism and care.
2. Maintained the learning environment, ensuring cleanliness and readiness for classes.
3. Managed the learning platform and backend systems to support daily operations.
4. Assisted in website setup and updates to improve user experience.

• Internal & Cross-Functional Communication

1. Collaborated with teachers to align academic support with student needs.
2. Coordinated with HR, administration, and marketing teams for cross-department projects.
3. Acted as a liaison between students and departments to ensure clear communication.

• Event & Project Coordination

1. Led and organized educational and promotional events as the main coordinator.
2. Developed proposals and managed event execution from planning to follow-up.
3. Facilitated cross-team collaboration to ensure successful event delivery.

• Administration

1. Student support and service coordination.
2. Platform management and system maintenance.
3. Communication and coordination with teachers.

• Business Development

1. Cold outreach and lead generation.

2. Corporate visits and client relationship building.

• Project Management

1. Taipei City Government Education Bureau Project.

2. Project lead: from proposal drafting to project closure.
3. Internal and external communication, bid preparation, and full-cycle project management.

• Assist in Chinese-English translation
• Make teaching materials, lesson plans and teaching aids
• Purchase goods and set up the venue
• Event planning and execution
• Project management and planning

• Assist with communication and translation

• Assist students in learning various subjects
• Teach English