Results-oriented account handler with 5+ years of experience delivering complex projects on time and within budget. Skilled in customer service, forecast and schedule tracking, resource management, and effective communication across all project stakeholders.
Overview
8
8
years of professional experience
Work History
Project Manager
Lövepac Technology(Shenzhen) Co., Ltd.
12.2021 - Current
Increased project volume by 300% while doubling account revenue in 2020. Achieved this by fostering strong relationships with customer's cross-functional teams.
Proactively resolved production challenges such as color mismatch, material discontinuation, and logistical issues by collaborating with operations, quality, and sourcing teams. Ensured uninterrupted production for customer's factory line.
Identified new growth opportunities within existing account by developing a Southeast Asia (SEA) plan aligned with customer's long-term strategy.
Maintained close collaboration with customers to ensure accurate forecast tracking, including instances where other suppliers attempted to remove our allocation.
Contributed to a successful cost summit by working with team to secure a 20% increase in our allocation, exceeding customer targets while maintaining healthy profit margins.
Sales Manager
Takeiki Co., Ltd.
07.2020 - 11.2021
Self-taught in transceiver technology and successfully managed five key accounts independently.
Sales Assistant
II-VI Taiwan Co., Ltd.
01.2017 - 12.2018
Developed and implemented Standard Operating Procedures (SOPs), leading to a significant increase in operational efficiency. This directly contributed to USD 1.7 million in revenue for fiscal year 2018.
Successfully led the implementation of IFS system in March 2017, collaborating with external accounting teams.
Sales Specialist
Taiwan Yamato International Logistics Inc.
03.2016 - 01.2017
Expert in logistics project management, having successfully handled projects for high-profile clients like Apple (iPhone 7 series) and eShopWorld (ESW).