Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
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Ｗansin Tsao

Ｗansin Tsao

Summary

Master's graduate with international experience through UK studies and a global NGO internship. Proven customer service skills from working at Starbucks, thriving in fast-paced environments. Personable, adaptable, and culturally aware, with strong communication and multitasking abilities. Eager to deliver outstanding guest experiences and uphold service excellence in multicultural settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Starbucks Coffee
01.2023 - 09.2023
  • Maintained a 95% customer satisfaction rate while processing 100+ orders daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Intern

International Land Coalition
03.2024 - 09.2024
  • Collaborated with teams to solve complex problems and ensure timely project completion.
  • Participated in 30+ online meetings, documenting key discussions.

Education

Master of Arts - International Development

The University of Sheffield
Sheffield, England
01-2025

Bachelor of Arts - Human Geography

National Dong Hwa University
Hualien City, Taiwan
06.2022

Skills

  • Quick learner
  • Team Collaboration
  • Critical Thinking
  • Interpersonal and social skills

LANGUAGES

Mandarin (Native)
English (Upper intermediate - B2)

Certification

IELTS Academic: Overall 6.5

Timeline

Intern

International Land Coalition
03.2024 - 09.2024

Barista

Starbucks Coffee
01.2023 - 09.2023

Master of Arts - International Development

The University of Sheffield

Bachelor of Arts - Human Geography

National Dong Hwa University

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Ｗansin Tsao