Arissa Hsu

• 1. Support administration supports to business leaders and responsible for commercial teams in sales or marketing functions, including daily operations, commercial events, meeting arrangements, expense reimbursement, purchasing goods/ or services.
• 2. Proactively monitor and follow-up the progress for assigned tasks and report to leaders timely.
• 3. Support commercial leaders on monitor of sales expenditure compared to budget approved and event quality to ensure fully compliance.
• 4. Responsible for meeting logistic, including venue booking, catering, meeting material printing, facilities, coordination between internal and external customers and vendors, other ad hoc assignments.
• 5. Prepare regular business reports for responsible teams timely and accurate.
• 6. Cross- functional communication and follow up business process to complete on various tasks and assignments.
• 7. Partner with Compliance Officer to build up the internal control governance and ensure execution excellence.

• 1. Implemented strategic sales plans leading to increased revenue and profitability for the company.
• 2. Established a strong rapport with suppliers to ensure timely delivery of materials crucial for successful completion of ongoing projects.
• 3. Negotiated contracts with clients, securing favorable terms for both parties involved in each transaction.
• 4. Monitored industry trends to adapt sales strategies accordingly and maintain a competitive edge in the market.
• 5. Collaborated with multidisciplinary teams to develop innovative engineering solutions for clients.
• 6. Optimized internal communication channels between manager, engineering, and marketing departments for better collaboration on projects.
• 8. Draft request of proposal (RFP) / statement of work (SOW)
• 9. Hardware Procurement
• 10. Experienced project:

- 智慧城鄉計畫: 智慧三維消防實境管制系統

(Smart City Taiwan Program)

- A+淬煉計畫

(A+ Industrial Innovation R&D Program)

- 遠傳板橋資料中心TPKC 監控系統

- 遠傳板橋IDC機房監控系統

• 1. Enhanced customer satisfaction by promptly addressing and resolving technical issues.
• 2. Nurtured long-term partnerships with key accounts, demonstrating a commitment to ongoing support and continuous improvement efforts.
• 3. Maintained detailed records of customer interactions, ensuring accurate tracking and follow-up on open cases.
• 4. Arrange a conference call with factory and the customer regarding complaint.
• 5. Compile product sample delivery records and present the sample submission progress during the production and sales meeting, as well as the customer issue meeting.
• 6. Host customers for sn on-site audit at the factory.
• 7. Process internal document signing and circulation.