ARLENE BALUYUT ONG
Taoyuan
Summary
Sales account specialist for different market applications and various industries. Expertise in account management and customer building relationship. Offers strong communication and negotiation skills. Excels in client-facing environments with superior attention to consumer needs and buying trends. Proactive problem-solver and dedicated team player with history of successful sales strategy.
I am a great critical and analytical thinker which gives me the capability of working independently and with less supervision. I am always committed to providing high quality services to every project assigned to me. I'm really energetic and a great communicator. Motivated with six years of experience, developing solutions to save costs, improve revenues and drive customer satisfaction.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Sales Engineer
Simula Technology Inc.
Taoyuan City
04.2018 - Current
- Delivered high-level demonstrations of product range to showcase capabilities and functionalities.
- Communicated technical feedback from field to upstream product management teams for product enhancements.
- Assisted clients to select products or services best suited to needs.
- Handled multiple enquiries whilst maintaining outstanding customer service.
- Provided technical support to sales teams, addressing customer specifications and ensuring alignment with product features.
- Defined solutions best suited to customer and partner requirements for increased sales and loyalty.
HOMEBASED Lead Qualifier
06.2017 - 01.2018
- Versatel Marketing
- Doing outbound calls to pre-qualify Leads (customers) for Health Insurance and transfer to a licensed agent/broker
- Provide quality leads to the clients
- Create the need for commercial janitorial services
- Provide epic and consistent services to existing and potential clients from backend to front liners.
SALES SPECIALIST
AMPHENOL LTW TECHNOLOGY CO., LTD
Tucheng, Taipei
09.2013 - 01.2016
- F-3, No.51, Sec 4, Manage overseas customers for Agriculture and Data Acquisition, Marine industry and Fleet Asset Management market
- Enhance and support internal team for product knowledge, sales process and project management
- Developing strategic customers in said market
- Handles customer inquiries especially for technical matters
- Often works with the customer and the production, engineering, or research and development departments, or of independent firms, to determine how products and services could be designed or modified to best suit customers' needs.
Project Inspector / Engineering Assistant
Department of Public Works & Highways
03.2008 - 07.2013
- San Nicolas, Castillejos, Zambales
- Responsible in preparation of Program of Works and its Detailed Estimate using MS Excel
- Also, in preparation of structural analysis, Government Agency, Manpower /Equipment Schedule intended for project implementation and bidding using MS Word, MS Excel & AUTOCAD Program.
Sales Engineer and Team Leader
North American, LTW Technology Co. ltd
02.2006 - 01.2008
- 23 Efficiency Ave at Innovative St
- Subic Industrial Park Phase 1, Subic Bay Freeport Zone
- Manages and maintains North American & Asia Pacific distributors and customer accounts
- Responsible in meeting customer, providing technical advices and methodological analysis to best suit customer application requirements in utilizing company's products list and services.
- As a sales team leader, constantly reviews sales activities and comes out with recommendations to improve sales procedures towards efficiently achieving target.
Education
Bachelor of Science - Civil Engineering
New Era University
01.2000 - 05.2004
SECONDARY - undefined
Olongapo City National High School
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Skills
Lead Generation and Qualificationsundefined
Timeline
Sales Engineer
Simula Technology Inc.
04.2018 - Current
HOMEBASED Lead Qualifier
06.2017 - 01.2018
SALES SPECIALIST
AMPHENOL LTW TECHNOLOGY CO., LTD
09.2013 - 01.2016
Project Inspector / Engineering Assistant
Department of Public Works & Highways
03.2008 - 07.2013
Sales Engineer and Team Leader
North American, LTW Technology Co. ltd
02.2006 - 01.2008
Bachelor of Science - Civil Engineering
New Era University
01.2000 - 05.2004
SECONDARY - undefined
Olongapo City National High School
undefined
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