Leadership
Ayennah Berbano O.
Machine Operator
Yunlin County, ,Taiwan
Summary
Dynamic professional with experience at Formosa Advanced Technology Co., Ltd., skilled in operations support and problem-solving. Proven track record in enhancing product quality and customer satisfaction through effective communication and teamwork. Adaptable and detail-oriented, successfully managed inventory and streamlined processes to drive business growth.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Machine Operator
Formosa Advanced Technology Co.,ltd
05.2023 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
Customer Care Assistance
Eo Executive Optical
09.2019 - 04.2023
- Contributed to inventory management, reducing excess stock and ensuring availability of popular items.
- Collaborated with the optical team to meet monthly sales targets, driving business growth.
- Managed eyewear orders from initial purchase through delivery, ensuring timely receipt of products for customers.
- Handled escalated calls professionally and calmly while finding effective resolutions that satisfied both the company''s interests as well as the customers'' expectations.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Continuously updated personal knowledge of industry trends and best practices for optimal customer support provision.
Hotel Housekeeper
Baguio Condotel
02.2015 - 08.2018
- Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
- Responded to customer inquiries and resolved complaints to increase satisfaction.
- Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before checkin.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Education
Bachelor Of Science - In Business Administration -undergraduate
Ama Computer Learning Center
Meycauyan City Bulacan Philippines06.2014
Skills
Operations support
Interests
Creativity
Problem solving
Communication
Timeline
Machine Operator
Formosa Advanced Technology Co.,ltd
05.2023 - Current
Customer Care Assistance
Eo Executive Optical
09.2019 - 04.2023
Hotel Housekeeper
Baguio Condotel
02.2015 - 08.2018
Bachelor Of Science - In Business Administration -undergraduate
Ama Computer Learning Center
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