ChiaHsing Chung
Hualien City,HUA
Summary
Hospitality professional with extensive experience in Canadian restaurant and café environments, including both front-of-house and kitchen operations. Brings over six years of combined experience in Canada, with strong skills in time management, task prioritization, teamwork, and customer service. Experienced in working in fast-paced environments while maintaining efficiency and service quality. Through living and working in Banff, gained valuable experience collaborating with coworkers from around the world, developing strong cross-cultural communication skills and the ability to work effectively with people from diverse backgrounds.
Overview
9
9
years of professional experience
Work History
Cafe Team Member
Fan's Cafe
07.2026 - 10.2026
- Provided friendly customer service and supported daily café operations in a multicultural workplace.
- Communicated effectively with customers and colleagues to maintain smooth service and effective teamwork.
- Adapted to changing operational needs while maintaining service quality and attention to detail.
Retail Operations Assistant
CHANEL Pop-up Store
Taipei
04.2026 - 05.2026
- Supported daily store operations through product packaging, inventory transfers, and merchandise handling.
- Ensured accuracy and attention to detail when preparing products and moving inventory.
- Collaborated with team members to complete operational tasks efficiently.
Shop Assistant / Food Service Staff
Wheel Cake Shop
Taipei
12.2025 - 04.2026
- Prepared wheel cakes and assisted with daily shop operations.
- Took customer orders, answered product inquiries, and provided front-line customer service.
- Coordinated food preparation and order handoffs while maintaining product quality and service efficiency.
Cafe Team Member
Fan's Cafe
06.2025 - 11.2025
- Delivered customer service and assisted with daily café operations in an international environment.
- Worked closely with customers and coworkers to support efficient service and positive customer experiences.
- Responded flexibly to changing service demands while maintaining quality and accuracy.
Line Cook
Caribou Property Management
07.2022 - 10.2024
- Prepared ingredients, sauces, side dishes, and meals according to recipes and established standards.
- Operated assigned kitchen stations and coordinated orders with kitchen teammates and front-of-house staff.
- Maintained food quality, safe food-handling practices, and a clean, organized work area.
- Managed multiple orders and shifting priorities during peak service periods while remaining calm and efficient.
- Assisted with checking supplies and supporting other kitchen stations when needed.
Server and Host
Caribou Property Management
12.2017 - 07.2022
- Welcomed guests, managed seating and waitlists, confirmed reservations, and answered questions about menus and wait times.
- Recorded customer orders, communicated requests to the kitchen, served meals, and monitored guest satisfaction.
- Managed table turnover, clearing, payments, and other service tasks in a busy restaurant environment.
- Responded to customer needs and resolved routine service issues professionally.
Education
Sault College - ON College Graduate Certificate in Health Care
Sault College
Canada05-2022
Bachelor of Science - Life Sciences
Tunghai University
Taiwan06.2008
Skills
- Customer Service and Guest Relations
- Cross-Cultural Communication
- Teamwork and Coordination
- Time Management and Task Prioritization
- Problem-Solving and Adaptability
Languages And Certifications
English, CELPIP-General, 8, 7, 6, 6, Duolingo English Test, 110
Timeline
Cafe Team Member
Fan's Cafe
07.2026 - 10.2026
Retail Operations Assistant
CHANEL Pop-up Store
04.2026 - 05.2026
Shop Assistant / Food Service Staff
Wheel Cake Shop
12.2025 - 04.2026
Cafe Team Member
Fan's Cafe
06.2025 - 11.2025
Line Cook
Caribou Property Management
07.2022 - 10.2024
Server and Host
Caribou Property Management
12.2017 - 07.2022
Sault College - ON College Graduate Certificate in Health Care
Sault College
Bachelor of Science - Life Sciences
Tunghai University