Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carol Yeh

Carol Yeh

Administration Coordination.
Taipei,TPE

Summary

Adept at business administration and conducting international medical trade shows, MEDICA in Düsseldorf and FIME in Miami . I significantly enhanced team collaboration and client satisfaction at PM Gloves, showcasing a commitment to excellence and strategic growth. My proactive approach to client account management and issues resolution drives continuous operational improvements.

Overview

8
8
years of professional experience

Work History

Sales Representative

PM Gloves
Neihu Technology Park, Taipei, Taiwan
07.2012 - 06.2015
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Developed and implemented sales strategies to increase profits.
  • Trained and mentored new sales representatives.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Executive Assistant

FAN LATIN INTERNATIONAL CO., LTD.
Da’an Dist., Taipei City,Taiwan
03.2011 - 03.2013
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Interview employee

Director

Kid Castle Educational
10.2010 - 09.2018
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Interview foreign teachers and conduct teacher-training

Education

Bachelor Of Applied English - Applied English

Leader University
Tainan City, Taiwan

Skills

Business administration

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Representative

PM Gloves
07.2012 - 06.2015

Executive Assistant

FAN LATIN INTERNATIONAL CO., LTD.
03.2011 - 03.2013

Director

Kid Castle Educational
10.2010 - 09.2018

Bachelor Of Applied English - Applied English

Leader University
Carol YehAdministration Coordination.