Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Thaisa Appelman

Editor
Kaohsiung City,KHH

Summary

As a young adult, I find it important to challenge and further develop myself, in addition to my studies. With my broad interests, perseverance, independence and flexibility I am a versatile person. Organizing is also one of my strengths. I think it is important to work in a varied position. With customer contact as the central aspect, this helps me to develop further and to gain new insights.


Next to my professional interest, my biggest passion is traveling. I enjoy meeting new individuals, experiencing different cultures and broadening my knowledge. I also believe that challenging my beliefs assists me in growing as a person. Furthermore, I enjoy writing, reading, going out, and conquering my fears.


Overview

3
3
years of professional experience
9
9
years of post-secondary education
6
6
Languages

Work History

Editor

TaiGer
02.2022 - Current
  • Determined readiness of written pieces, made changes and approved final versions for publication
  • Communicated directly with reporters to assess stories and improve quality of work
  • Reviewed articles for grammar, spelling, punctuation, syntax, accuracy and compliance with quality standards
  • Prepared, rewrote and edited pieces to improve readability and impact.

Data Analyst

Lausanne Business Solutions
11.2021 - Current
  • Developed guidelines and instructions for text analysis
  • Conducted text analysis, annotation, and tagging
  • Translation of texts and instructions.
  • Conducted detailed analysis of data relative to applicable projects

B2C Agent

KLM Royal Dutch Airlines
Amsterdam
10.2020 - 07.2021
  • Help realize a care-free journey by answering questions related to flight information, luggage, upgrades and special requests
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisors
  • Carried out day-to-day duties accurately and efficiently
  • Participated in team-building activities to enhance working relationships
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

International Marketing and Sales Assistant

Real Adventure Group
Adelaide
09.2019 - 01.2020
  • Developed written content to inform customers about the company’s products
  • Acquired skills by updating the backend of the website, writing web pages, and writing
  • SEO
  • Assisted customers with prompt and polite support via social media
  • Worked independently with minimal supervision
  • Maintained current knowledge of evolving changes in the marketplace
  • Contributed to team objectives in a fast-paced environment
  • Perform effectively in a self-directed work environment, managing day-to-day operations and decisions
  • Contributed to event marketing, sales and brand promotion.

Head of Department

Vomar
03.2018 - 07.2019
  • Communicated with managers of other departments to maintain transparency
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs


Education

MBA - International Business Administrations

National Sun Yat-sen University
Kaohsiung, Taiwan
09.2021 - Current

BBA - International Business And Languages

Amsterdam University of Applied Sciences
Amsterdam, The Netherlands
09.2017 - 07.2021

No Degree - Exchange

National Sun Yat-sen University
Kaohsiung, Taiwan
04.2001 -

High School Diploma -

Coornhert Lyceum
Heemstede, The Netherlands
09.2012 - 07.2017

Skills

Silver Stripe

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Additional Information

Feb 2018-Jul 2019. Volunteering at Disco evening. Foundation the Baan, Haarlem, The Netherlands.

July 2018-Jul 2019. Volunteering at VIP catering. Baseball Week, Haarlem, The Netherlands.

Timeline

Editor

TaiGer
02.2022 - Current

Data Analyst

Lausanne Business Solutions
11.2021 - Current

MBA - International Business Administrations

National Sun Yat-sen University
09.2021 - Current

B2C Agent

KLM Royal Dutch Airlines
10.2020 - 07.2021

International Marketing and Sales Assistant

Real Adventure Group
09.2019 - 01.2020

Head of Department

Vomar
03.2018 - 07.2019

BBA - International Business And Languages

Amsterdam University of Applied Sciences
09.2017 - 07.2021

High School Diploma -

Coornhert Lyceum
09.2012 - 07.2017

No Degree - Exchange

National Sun Yat-sen University
04.2001 -

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Thaisa AppelmanEditor