AutoCAD
Chang Yu Wei
Field Service Engineer
Tainan City,TNN
Summary
Self-motivated, quick learner taking responsibility and do not avoid challenges in work.
Civil Engineer versed in leveraging team collaboration and communication to meet project milestones. Experience and site management to complete diverse projects.
Field Service Engineer with 3-year background performing repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Field Service Engineer
Lam Research
Tinan
06.2022 - Current
- Scheduled service calls according to customer location and urgency of need.
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
Civil Engineer
Te Chang Construction Co., Ltd
Tinan, Tainan
09.2021 - 03.2022
- Estimated quantities and material costs during project planning to support budgeting and costing.
- Managed subcontractors effectively, promoting collaboration and ensuring adherence to project specifications.
- Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
- Monitored execution of contract work for compliance with design plans and specifications.
Civil/Engineering Surveyor
DONG PI CO., LTD
Kinmen, Penghu County
06.2018 - 06.2019
- Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
- Monitored execution of contract work for compliance with design plans and specifications.
- Managed subcontractors effectively, promoting collaboration and ensuring adherence to project specifications.
- Compiled measurement and marker data from plats and drawings using public records to determine geographical boundaries of land parcels and utility locations.
- Prepared GIS maps and written reports clearly depicting boundaries, landmarks and notable geographical features and loaded data into software for maintain coordinate system.
Education
Master of Engineering - Civil Engineering
National Chiao Tung University
Hsinchu 09.2019 - 06.2021
B.S. - Civil Engineering
National Quemoy University
Kinmen 09.2014 - 06.2018
Skills
On-site support
Technical support
Troubleshooting and repair
Problem-solving
AutoCAD proficiency
Software
Office Project
ArcGIS, QGIS
Revit
Certificate
Safety and health education and training for class-1 manager of Occupational safety and health affairs
Timeline
Field Service Engineer
Lam Research
06.2022 - Current
Civil Engineer
Te Chang Construction Co., Ltd
09.2021 - 03.2022
Master of Engineering - Civil Engineering
National Chiao Tung University
09.2019 - 06.2021
Civil/Engineering Surveyor
DONG PI CO., LTD
06.2018 - 06.2019
B.S. - Civil Engineering
National Quemoy University
09.2014 - 06.2018
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