Chang Hsu Chen
Physics
Taichung,Taiwan
Summary
Driven and motivated Sales Engineer and Manager with exceptional consultative sales skills to help customers solve technical problems. Works in tandem with sales team to exceed customer expectations for functionality, cost-effectiveness and successful system rollout. Offering strong work ethic and track record of building loyal customer relationships.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Sales Manager
Veego
Taichung, Taiwan
10.2014 - Current
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
- Managed technical integration, systems engineering program management, customer support and program management.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
Sales Engineer
Qing Teng
Taichung , Taiwan
08.2010 - 06.2012
- Optical simulation software sell.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Customer relationship maintains.
Financial Advisor
SinoPac
Taichung, Taiwan
10.2007 - 04.2010
- Facilitated presentation and recommendation of services by optimizing client relationships.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
Education
Bachelor of Science - Physics
Tamkang University
Taiwan 09.2000 - 07.2005
Skills
Business development and planning
undefinedTimeline
Sales Manager
Veego
10.2014 - Current
Sales Engineer
Qing Teng
08.2010 - 06.2012
Financial Advisor
SinoPac
10.2007 - 04.2010
Bachelor of Science - Physics
Tamkang University
09.2000 - 07.2005
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