Chen Sarah
Product Manager
Taipei
Summary
9+ years in the banking sector with a proven track record in product management. Expertise in credit card portfolio optimization, mobile payment solutions. Solid proficiency in implementing Agile and Scrum frameworks to drive product excellence and team collaboration.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Product Manager
CTBC BANK
Taipei
11.2022 - Current
- Card Performance & Collaboration: Monitored card performance metrics, assessed usage trends, and liaised with co-brand partners to enhance offerings.
- Analytical Reporting: Explored payment data for trends, providing strategic insights to senior management for continuous improvement initiatives.
Project Manager and Data Analyst
CATHAY UNITED BANK
Taipei
05.2018 - 10.2022
- Collaborative Product Enhancement: Partnered with over 10 R&D teams to roll out pivotal bank app features, encompassing a robo-advisor, forex trading platform, and a robust multi-language system.
- Data-Driven Product Management: Formulated and executed optimization plans for product features, leveraging data insights to introduce innovative features that resonated with user needs.
- Strategic Analysis: Analyzed customer data patterns, driving improved team strategies and refining sales forecasts for accuracy and efficiency.
Marketing Manager
TAISHIN INTERNATIONAL BANK
Taipei
07.2014 - 03.2018
- Pioneered Apple Pay Integration: As the main Project Manager, positioned Taishin Bank as Taiwan's first Apple Pay integrator, surpassing user acquisition targets by 200% within 10 days.
Education
M.S - Risk Management and Insurance
09.2011 - 3 2014
MBA -
09.2013 - 1 2014
Bachelor of Science - Economics
09.2007 - 06.2011
Skills
SQL
undefinedTimeline
Product Manager - CTBC BANK
11.2022 - Current
Project Manager and Data Analyst - CATHAY UNITED BANK
05.2018 - 10.2022
Marketing Manager - TAISHIN INTERNATIONAL BANK
07.2014 - 03.2018
Université Catholique De Louvain - MBA,
09.2013 - 1 2014
National Chengchi University - M.S, Risk Management and Insurance
09.2011 - 3 2014
National Taipei University - Bachelor of Science, Economics
09.2007 - 06.2011
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