Cheng Jean

• Enhanced partner relationships by providing regular training and support on products, services, and sales techniques.
• Maintained strong relationships with industry experts to stay informed about emerging trends and competitors'' strategies in the marketplace.
• Developed customized sales plans for each channel partner, driving increased revenue.
• Streamlined communication between company and channel partners, ensuring alignment of goals and objectives.
• Focus on Taiwan top 4 storage distributor

• Increased revenue for the company through strategic upselling and cross-selling initiatives.
• Developed deep knowledge of customer businesses and relationship to company objectives.
• Direct selling model and partner selling proceed in parallel to help customers to growth their IT technical environment.
• Enhanced communication between inside of company departments for more effective problem-solving and collaboration.
• Mentored partner and fostering their professional growth and skills development to build up the coworker selling model from selling to after services.
• Major focus on TOP Enterprise MFG account selling : MediaTek / Realtek /Foxconn / Corning / AUO to meet Dell solution overall portfolio selling.
• Regular meeting and company activities with customer C-level to let them know how DELL can help them to build feature IT footprint.
• Regular meeting with customer different IT function team from engineer to top management team to understand their different needs and selling the right solution

Outstanding performance record :

Mediatek

- MediaTek EDA computing environment adopt DELL Isilon solution from year 2016. DELL and NetAPP solution both use in EDA env. since year 2016.

- Year 2021 selling in 160 Nodes H500 isilon revenue up to 3M.

- MediaTek SWRD adopt DELL server solution from year 2019

- MediaTek use DELL/EMC San storage from year 2009.

DELL/EMC is major SAN storage provider in MTK .

- Annual revenue generation around USD 3M ~ USD 5M in Taiwan region .

Realtek

- Realtek EDA customer computing adopt DELL Isilon solution from year 2014. Share up to 50% from NetAPP EDA env.since year 2020.

-Selling Taiwan first all flash model F600P in EDA customer in year 2020. Single deal revenue over 2M in isilon product.

- Major backup solution provider since 2019

- Major EDA server provide since 2019.

- Annual revenue around USD 3M ~ USD 5M in Taiwan region.

Foxconn

- Major focus on SAP solution selling in Foxconn group.

- Wining Foxconn central IT SAP project in 2020 , solution coverage from Server/Storage and design Arch also by DELL . This case is very classic win from HP . Since HP is their major IT solution provider .

- After 2020 wining , Foxconn adopt most DELL solution in central IT env.

- SAP solution reference also cover Group G and E . Selling cross Taiwan and China both side.

- Cowork with China team to win SAP solution in Group A

- Annual revenue around USD 2M ~ USD 3M in Taiwan region .

Corning

- Global san storage is DELL .

- Push customer budget to success tech refresh San storage before coring budget close in 2022 Q4 . Revenue up to USD 1M .

- Replace HP desktop solution . DELL become major desktop solution provide from year 2021.

AUO

- MES server solution provider

- Desktop solution provider

• Spearheaded efforts to penetrate new markets by conducting thorough competitor analyses and developing customized go-to-market strategies.
• Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
• Led cross-functional teams to successfully launch new products, ensuring timely market entry and optimal positioning within competitive landscapes.
• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Delivered recommendations to long-term accounts to promote brand awareness to key audience.

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
• Collaborated with sales team to identify potential upsell opportunities and expand client base.

• Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
• Increased customer satisfaction through timely resolution of issues and proactive relationship building.
• Coordinated cross-functional teams for seamless execution of sales processes, improving overall efficiency and productivity.
• Streamlined internal processes for better collaboration between sales, operations, and support teams, increasing operational efficiency.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.