Cheng Wei-Tung
Shipping/Purchasing Manager
New Taipei,NWT
Summary
Proven track record in enhancing sales and customer satisfaction at ELYTONE ELECTRONIC CO., LTD., leveraging skills in customer needs assessment and teamwork. Achieved significant sales targets and streamlined shipping processes, demonstrating exceptional time management and sales development expertise.
Overview
13
13
years of professional experience
Work History
Sales Associate
ELYTONE ELECTRONIC CO., LTD.)
03.2024 - Current
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Purchasing Specialist
Franbo Line Coperation
07.2023 - 02.2024
- Maintained accurate records of all purchasing activities, ensuring compliance with company policies and industry regulations.
- Resolved discrepancies between invoices and purchase orders in a timely manner, maintaining strong financial controls within the department.
- Identified cost-saving opportunities with thorough analysis of market trends and supplier capabilities, achieving significant budget reductions.
- Enhanced supplier relationships through effective communication and negotiation tactics, leading to improved contract terms.
Sales Coordinator
Alfa Laval Taiwan LTD
07.2018 - 07.2023
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Shipping Specialist
King Hong Industrial Co., Ltd.
07.2016 - 06.2018
- Facilitated seamless communication between warehouse staff, carriers, and client representatives to resolve any discrepancies in a timely manner.
- Reduced customer complaints related to shipping by implementing quality control checks prior to dispatch.
- Enhanced team productivity through cross-training initiatives, fostering a versatile workforce capable of handling diverse tasks.
- Streamlined order processing workflows, enabling faster turnaround times from order placement to dispatch.
Export Specialist
Oriental Logistic Group
05.2015 - 06.2016
- Managed all aspects of export operations, ensuring timely delivery and customer satisfaction.
- Optimized inventory levels by forecasting demand accurately based on historical data analysis.
- Spearheaded initiatives to improve shipment tracking capabilities, enhancing customer experience and transparency throughout the process.
- Advised senior management on key developments affecting global trade policies or regulations that could impact the business''s bottom line.
Shipping Operator
SOLAR DRAGON GLOBAL LOGISTICS LTD
02.2012 - 02.2015
- Optimized the use of warehouse equipment such as forklifts, pallet jacks, and conveyors to expedite product movement and minimize downtime due to maintenance or repairs.
- Maintained a clean and organized warehouse environment by enforcing compliance with all applicable safety regulations and housekeeping standards.
- Prepared thorough documentation for each shipment, including bills of lading, customs forms, and carrier agreements to ensure compliance with legal requirements.
- Enhanced shipping efficiency by implementing streamlined processes and optimizing routes.
Education
Bachelor of Social Science - Multicultural And Linguistic Studies
Tamkang University
Yilan, Taiwan 04.2001 -
Skills
Product sales
Customer service
Sales development
Customer needs assessment
Teamwork and collaboration
Time management
Timeline
Sales Associate
ELYTONE ELECTRONIC CO., LTD.)
03.2024 - Current
Purchasing Specialist
Franbo Line Coperation
07.2023 - 02.2024
Sales Coordinator
Alfa Laval Taiwan LTD
07.2018 - 07.2023
Shipping Specialist
King Hong Industrial Co., Ltd.
07.2016 - 06.2018
Export Specialist
Oriental Logistic Group
05.2015 - 06.2016
Shipping Operator
SOLAR DRAGON GLOBAL LOGISTICS LTD
02.2012 - 02.2015
Bachelor of Social Science - Multicultural And Linguistic Studies
Tamkang University
04.2001 -