Cheng Hau Tang
Pre-sales
Hsinchu
Summary
Solutions Consultant with 10 years of experience helping companies connect customers with ideal solutions. Dedicated to taking ownership of full customer lifecycle, from pre-sale education to post-sale support. Consistently evangelizes for high-quality products and exceptional services. Keen to form strong, lasting business relationships between clients and providers.
Overview
13
13
years of professional experience
Work History
Senior Solution Consultant
Genesis Technology, Inc.
02.2012 - Current
- Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
- Drafted integration plans to ease assimilation of products into customers' business infrastructure.
- Developed pre-sale technical processes for technical support.
- Defined and described logistics of proposed projects to customers.
Education
Bachelor of Science - Management Information System (MIS)
Chung Yuan Christian University
TaoyuanSkills
- Cisco wired and wireless solution
- Aruba wired and wireless solution
- Fortinet Security solution
- Paloalto Security solution
- Cisco Security solution
My Customer
TSMC
華邦電子
旺宏電子
聯華電子
長春石油化學
英業達
力積電
新唐科技
成科技
京元電子
華新科技
精材科技
聯陽半導體
世界先進
欣興電子
同欣電子
科技
凌陽創新
中美矽晶
台灣光罩
村田機械
台灣大福
新普科技
台揚科技
越石英
旭德科技
新唐科技
聯嘉光電
聯策科技
中精壓鑄
美商超微半導體
達輝光電
Timeline
Senior Solution Consultant
Genesis Technology, Inc.
02.2012 - Current
Bachelor of Science - Management Information System (MIS)
Chung Yuan Christian University
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