Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cheng Ting SHIH

Business Intelligence Manager, Senior Business Analyst, Or Project Manager
Taipei City,TPE

Summary

Accomplished business intelligence and data analysis professional with over 10 years of experience across diverse industries, including e-commerce, manufacturing, and technology. Proficient in leveraging advanced analytics and machine learning to drive strategic decision-making and optimize business processes. Adept at managing cross-functional teams and delivering impactful solutions in dynamic environments. Seeking to contribute expertise in data-driven insights, digital transformation, and strategic leadership to a forward-thinking organization.

Core Competencies
-Strategic Business Intelligence Implementation
-Advanced Data Analytics and Visualization
-Business Requirements Gathering and Analysis
-Stakeholder Management and Communication
-Process Mapping and Workflow Optimization
-Digital Transformation and Process Optimization
Key Achievements
-Improved sales forecasting accuracy by 25% through predictive analytics.
-Optimized data workflows with AWS-ERP integration, reducing processing time by 30%.
-Increased marketing ROI by 20% via data-driven A/B testing and optimization.
-Achieved a record 1% defect rate in manufacturing processes, setting new quality benchmarks.
-Reduced inventory holding costs by 15% through data-driven strategies.

Overview

13
13
years of professional experience
1
1
Certification
2
2
Languages

Work History

Digital Strategy Manager

Foremost Groups, Inc
11.2018 - 09.2022
  • Optimized resource allocation through rigorous budget management and cost control measures.
  • Mentored junior team members, providing guidance on best practices and professional development opportunities.
  • Led cross-functional teams to successfully execute high-impact projects, improving company performance.
  • Managed strategic partnerships with external vendors, ensuring successful project delivery within time and budget constraints.

Data and BI Analyst

MDF Instruments USA
10.2016 - 10.2018
  • Evaluated the success of implemented BI strategies through rigorous post-implementation analysis, ensuring alignment with business objectives.
  • Implemented effective change management strategies during technology transitions, minimizing disruptions to regular operations while maximizing user satisfaction levels.
  • Assisted in setting organizational goals by analyzing historical performance metrics and forecasting future trends using advanced statistical techniques.
  • Bridged communication gaps between technical and non-technical stakeholders by translating complex data concepts into easily understood terms, fostering a shared understanding of project goals and objectives.

Data Analysis and Application Engineer

Applied Materials Taiwan
REMOTE
02.2013 - 04.2016
  • Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
  • Played a crucial role in successful project completion by contributing technical expertise at all stages of development.
  • Generated target accounts sales objectives, opportunities and projection reports to prioritize work.
  • Visited clients to determine feasibility, analyze requirements and provide solution suggestions.

Quality Engineer

Mektec
10.2009 - 02.2013

Education

Bachelor of Science - Statistics

Feng Chia University
Taichang, Taiwan
04.2001 -

Master of Science - Industrial Engineering And Information Management

National Cheng Kung University
Tainan City, TNN

Skills

Advanced Excel

SQL programming

Business intelligence tools

Tableau software

Predictive modeling

Data visualization

Business analysis

Certification

PMI-PBA

Timeline

PMI-PBA

01-2025

Digital Strategy Manager

Foremost Groups, Inc
11.2018 - 09.2022

Data and BI Analyst

MDF Instruments USA
10.2016 - 10.2018

Data Analysis and Application Engineer

Applied Materials Taiwan
02.2013 - 04.2016

Quality Engineer

Mektec
10.2009 - 02.2013

Bachelor of Science - Statistics

Feng Chia University
04.2001 -

Master of Science - Industrial Engineering And Information Management

National Cheng Kung University
Cheng Ting SHIHBusiness Intelligence Manager, Senior Business Analyst, Or Project Manager