More than 10 years of technical applications within semiconductor industry. Proficient in litho/etch process and equipment in both foundry and memory industry. Provided thorough support and problem resolution for customers, built up customer relationships and met satisfaction. Specified, configured, and designed products test cases to meet customer’s process and instrumentation requirements.
Strong focus on collaborative team efforts and achieving measurable results, with adaptability to evolving project demands. Recognized for integrity, analytical thinking, and effective communication.
Data analysis
Technical troubleshooting
Customer support
Solutions development
Requirements analysis
Cross-functional collaboration
Customer support award in 2013
Great collaboration award in 2019