Summary
Overview
Work History
Education
Skills
Accomplishments
Summary Of Abilities
Timeline
Generic

ChenYa Hsiao

Application Engineer
Hsinchu County

Summary

More than 10 years of technical applications within semiconductor industry. Proficient in litho/etch process and equipment in both foundry and memory industry. Provided thorough support and problem resolution for customers, built up customer relationships and met satisfaction. Specified, configured, and designed products test cases to meet customer’s process and instrumentation requirements.

Strong focus on collaborative team efforts and achieving measurable results, with adaptability to evolving project demands. Recognized for integrity, analytical thinking, and effective communication.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work History

Application Engineer

ASML Taiwan
05.2018 - Current
  • Leading and centralizing key knowledge management, consolidate through product generation and provide input for new product baseline.
  • Assess and integrating customer process requirement, turn requirement into market requirement and new product direction.
  • Leading new product, from early engagement, steering product design direction, expect performance demonstration and product performance realization till high volume production insertion.
  • Work as project base operation, closely work with product team, D&E team and local execution project, timely control delivery resolution and assess risk till insertion.

Technical Support Engineer

Applied Materials Taiwan
01.2011 - 01.2015
  • Provided thorough support and problem resolution for customers.
  • Reviewed customer’s technical specifications, work with sales team to prepare proposals for competitive solutions.
  • Participate in new product penetration and promotion.
  • Cowork with headquarter for new technology development, as project holder with DRAM, 2D/3D NAND process, close communication/negotiation between headquarter and end-user.
  • Well team work conception and well-organized capability.
  • Cross department cooperation and integration.

Education

Master of Chemistry - Materials Science & Engineering an Introduction, Analytical Chemistry, Instrument Analytical Chemistry, Theory of Semiconductor Materials

National Chung Hsing University
09.2008 - 06.2010

Bachelors of Chemistry - undefined

National Chi Nan University
09.2004 - 06.2008

Skills

Data analysis

Technical troubleshooting

Customer support

Solutions development

Requirements analysis

Cross-functional collaboration

Accomplishments

Customer support award in 2013

  • Successfully inserted company product to customer R&D production line & HVM.


Great collaboration award in 2019

  • appreciation from across department head, as key contributor on HVM sustaining





Summary Of Abilities

  • Equips semiconductor both foundry & memory knowledge
  • Proficient in litho/etch process and equipment.
  • Familiar with foundry both R&D and HVM key KPIs and monitor approach
  • Provided thorough support and problem resolution for customers, built up client relationships and met satisfaction.
  • Specified, configured, and designed products to meet customer’s process and instrumentation requirements.
  • Project base execution, knowing and be part of the PGP flow.
  • Team-orientated, cross functional cooperation and integration.
  • Capable of manage complexity and structural giving technical instruction

Timeline

Application Engineer

ASML Taiwan
05.2018 - Current

Technical Support Engineer

Applied Materials Taiwan
01.2011 - 01.2015

Master of Chemistry - Materials Science & Engineering an Introduction, Analytical Chemistry, Instrument Analytical Chemistry, Theory of Semiconductor Materials

National Chung Hsing University
09.2008 - 06.2010

Bachelors of Chemistry - undefined

National Chi Nan University
09.2004 - 06.2008
ChenYa HsiaoApplication Engineer