Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHIA-HSIN CHIANG

EVA AIRWAY RESERVATION CUSTOMER SERVICE CENTER
Taoyuan City,TAO

Summary

hello,my name is Candice,I am 24 year old.

I am a girl full of patience and enthusiasm,in the team work,I always be the bridge of the communication.


I have 3 year experience of service industry,I learn how to observe passengers' emotion,and listen with customer,

I think the lessons learned in the service industry can be applied to airport services.


When I first became aware of Cathay Pacific was 19 years old when I went to Ireland to study during my summer vacation.

Although this is my first long-distance trip,But the staff gave me great peace of mind,I think I would like to be the same person to comfort with the passenger who is nervous like me.


Overview

4
4
years of professional experience

Work History

EVA AIRWAY RESERVATION CUSTOMER SERVICE CENTER

CUSTOMER SERVICE
07.2023 - Current
  • Assist passengers with general reservation changes and fare enquiries.
  • Passenger feedback
  • Solve passenger ticketing and in-flight issues

STARBUCKS COFFEE

WAITRESS
02.2022 - 02.2023
  • Meal ordering and beverage preparation
  • Give customers a good experience

TAIWAN HIGH SPEED RAIL

Cabin Crew
02.2020 - 02.2021
  • Handle passenger emergencies and maintain passenger safety on board
  • Handle passenger emergencies and maintain passenger safety on board
  • On-board merchandise sales

Education

Bachelor of Tourism Studies - Tourism

LING-TUNG University
Taichung, Taiwan
04.2001 -

Skills

  • Soothe passengers’ emotions
  • undefined

    Timeline

    EVA AIRWAY RESERVATION CUSTOMER SERVICE CENTER

    CUSTOMER SERVICE
    07.2023 - Current

    STARBUCKS COFFEE

    WAITRESS
    02.2022 - 02.2023

    TAIWAN HIGH SPEED RAIL

    Cabin Crew
    02.2020 - 02.2021

    Bachelor of Tourism Studies - Tourism

    LING-TUNG University
    04.2001 -
    CHIA-HSIN CHIANGEVA AIRWAY RESERVATION CUSTOMER SERVICE CENTER