Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
CHIA-LIANG PAN

CHIA-LIANG PAN

Taipei

Summary

As a trading department manager, I have good communication skills through years of experience in verbal and written communication with clients, vendors, and team members. Skilled in enhancing product management and optimizing sales channels, I am ready to leverage my expertise to support market expansion and customer satisfaction. I have demonstrated strong leadership skills in managing a team of administrative staff, and supervising daily office operations.

Overview

6
6
years of professional experience

Work History

Trading Department- Manager

Hsin Tung Yang CO., LTD
Taipei
04.2019 - Current
  • I directed trading department operations for more than five years, improving export shipment efficiency.
  • Develop and implement short-term, mid-term, and long-term business strategies, and operational goals for the company's vision.
  • Motivated team members to foster unity and achieve company objectives.
  • Facilitated cross-department communication to complete project activities effectively.
  • Enhanced product and category management strategies to increase profitability.
  • Enhance brand value, expand into new foreign markets, and optimize existing sales channels (such as retail, Chinese supermarket channels, and foreign clients, like Costco and CVS).
  • Experiences in international sales: I continuously communicate with customers, understand and follow customers' requirements, and quickly solve customers' problems.
  • When I worked as a sales representative at HSIN TUNG YANG Company, I continuously engaged in discussions with clients from Australia to understand market demands, exchange competitor information, and negotiate target prices. This successfully expanded the market for our new product supply, and we became the number one brand in market share for canned goods and pork floss series in Taiwan. Besides Australian clients, I also managed clients from Hong Kong, the United States, Canada, Southeast Asia, and Northeast Asia, maintaining regular contact to stabilize sales performance.

Education

Associate of Arts - Business Administration

De Anza College
21250 Stevens Creek Blvd, Cupertino, CA 95014
12-2018

Bachelor of Science - Architectural Engineering Department

Hwa Hsia University of Technology
235No. 111, Daren St., Zhonghe Dist., New Taipei
06-2010

Skills

  • Market analysis and strategic planning
  • Customer relationship management
  • Business development and category management
  • Cross-department collaboration
  • Sales strategy and team building
  • Department leadership

Languages

Chinese (Mandarin)
First Language
English
Advanced (C1)
C1

Timeline

Trading Department- Manager

Hsin Tung Yang CO., LTD
04.2019 - Current

Associate of Arts - Business Administration

De Anza College

Bachelor of Science - Architectural Engineering Department

Hwa Hsia University of Technology
CHIA-LIANG PAN