Chialin Keng
Taipei City
Summary
Skilled in account management with proven track records. Excelling in coordinating with international teams and fostering collaboration. Highly reliable and flexible in meeting business needs.
Overview
12
12
years of professional experience
Work History
Account Manager
Evershine Creations
11.2020 - 10.2021
- Provided triangle business of hair accessories from suppliers in Asia to Inditex group.
- Analyzed sales and customer data to identify trends and opportunities for increasing profitability.
- Strengthened client relationships through daily communication and conference call.
- Maintained order systems, daily enquires and annual project.
- Developed new customers by Internet or international platform.
Account Manager
Sunchain Trading Co., Ltd.
05.2018 - 10.2020
- Ｗorked as manufacturer of cabinet hardware and heavy duty slides to customers in US and Europe.
- Coordinated with internal teams to develop ODM project, ensure timely delivery and services.
- Arranged annual meeting and factory tours in China and Taiwan.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- On-site training in industrial slide factory.
Account Management Specialist
Testrite Group
11.2014 - 08.2016
- Coordinated with internal sales team and provided expert guidance on company products and services to Mexican chain stores.
- Strengthened client retention through attentive relationship management, daily communications and proactive problem-solving efforts.
- Maintained detailed records of all client interactions for accurate reporting purposes and data-driven insights into future development.
- Provided account oversight, verifying contract compliance and following up weekly payment.
- Organized and operated buying trips in China and fostering loyalty among customers.
- Participated in regular performance reviews to set up budget at the beginning of each year.
Account Manager
Kyvas Co., Ltd.,
08.2010 - 02.2012
- Negotiated prices, samples, lead time, terms of sales and service agreements between suppliers and customers.
- Customized account plans for clients to help them achieve their business goals.
- Met existing customers to review current services and expand sales opportunities.
- Arranged buying trips and factory tours in China.
Account Manager
Datastore Co., Ltd.
05.2009 - 06.2010
- Negotiated prices, samples, lead time, terms of sales and service agreements between suppliers and customers.
- Developed new retail customers in US office to expand new opportunities.
- Organized and participated in international fairs to expand business.
Education
Master of Arts - Marketing
Barcelona Autonomous University
Barcelona02-2013
Bachelor of Arts - Spanish Language And Literature
Tamkang University
New Taipei, Taiwan06-2008
Skills
- Account management
- Teamwork and collaboration
- Account servicing skills
- Schedule management
Languages
Chinese (Mandarin)
Native language
English
Advanced
C1
Spanish
Upper intermediate
B2
Timeline
Account Manager
Evershine Creations
11.2020 - 10.2021
Account Manager
Sunchain Trading Co., Ltd.
05.2018 - 10.2020
Account Management Specialist
Testrite Group
11.2014 - 08.2016
Account Manager
Kyvas Co., Ltd.,
08.2010 - 02.2012
Account Manager
Datastore Co., Ltd.
05.2009 - 06.2010
Master of Arts - Marketing
Barcelona Autonomous University
Bachelor of Arts - Spanish Language And Literature
Tamkang University
Similar Profiles
Stefini CooperStefini Cooper
Housekeeper at Evershine Home CleaningHousekeeper at Evershine Home Cleaning
Anthony HoveyAnthony Hovey
Direct Care Aide at Evershine CareDirect Care Aide at Evershine Care
Melody BrenchleyMelody Brenchley
Activity Coordinator at Evershine CareActivity Coordinator at Evershine Care