Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
CHIEH CHEN

CHIEH CHEN

Senior Mortgage Specialist
New Taipei City,Taiwan

Summary

Dynamic Senior Mortgage Specialist at Standard Chartered Bank, adept at delivering tailored home loan solutions and enhancing loan processes. Leveraging strong analytical skills and superior customer service, I consistently support team targets, contributing to exceeding quarterly performance goals. Proactive problem-solving and accurate data entry are key strengths in driving client satisfaction.

Overview

4
4
years of professional experience
1
1
Certification
2
2
Languages

Work History

Senior Mortgage Specialist

Standard Chartered Bank
05.2024 - Current
  • Managed client portfolios and delivered personalized home loan solutions
  • Collaborated with internal teams to enhance loan disbursement processes.
  • Supported team targets and contributed to exceeding quarterly performance goals

Sales Associate

Sinopac Bank
01.2021 - 04.2024
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

Bachelor - Speech Communication

Shih Hsin University
Taipei
06.2017

Skills

Accurate data entry

Certification

Toiec Golden

Timeline

Toiec Golden

08-2024

Senior Mortgage Specialist

Standard Chartered Bank
05.2024 - Current

Sales Associate

Sinopac Bank
01.2021 - 04.2024

Bachelor - Speech Communication

Shih Hsin University
CHIEH CHENSenior Mortgage Specialist