Dynamic logistics and sales professional with a proven track record at Dowell Container and Packaging Corporation. Expert in cost analysis and employee management, successfully achieved goals set by the employer. Adept at fostering client relationships and driving performance improvements, ensuring operational excellence and customer satisfaction.
- Review monthly and yearly financial documents and performance reports
- Provide recommendations for improvement
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to expand sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Founder of the department as previous deliveries were all outsourced. From 100% to only 12% outsourced delivery within 2 years. Grew fleet to more than 26 trucks.
- Led regular meetings with team leaders and front-line staff to convey important operational information and new targets.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Maintained organized inventory and vehicle maintenance with accurate records through proper ordering, tracking and auditing procedures.
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Search for suitable location for the new factory expansion of company.
- Negotiate and process the paperworks required to complete the acquisition, working with numerous government agencies to complete the paperworks required for operation
- Led the team to complete the land-filling requirement for the new lot
- Purchase, led the team to operate, and maintain multiple heavy equipments
- Receive and Generate Customer's Design for Paper Boxes
- Provide sample boxes with prints for client approval
- Create the digital version of the printing mold for mass production
- Coordination with sales and production departments