Chi Hong Lin
Computer Engineer
大同區,台北市
Summary
Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Expert Windows and MacOS user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Bilingual individual with the ability to configure computers quickly and effectively. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technology issues. Self-motivated Computer Technician with background in email account and connectivity set up for large organizations. Determined employee with over 5 years of system upgrade and network component installation experience. Highly knowledgeable in demonstrating software features to employees. Meticulous Computer Repair Technician with 5 years of experience in Computer Repair. Consistently works on up to 5 computers at one time without losing efficiency. Accurate worker with quick problem solving skills and commitment to thorough services.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Computer Engineer
軒眾電腦股份有限公司
板橋區, New Taipei City
04.2018 - 11.2020
- Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Linked computers to network and peripheral equipment, including printers and scanners.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Backed up company data on regular basis, successfully recovering critical information after malware attacks.
- Supported training departments and schools by accurately fixing hardware and software issues affecting computers and language labs.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Setup, installed and configured computers in various business locations to support operations and reporting.
Printer Engineer
弘葦企業有限公司
大同區, Taipei City
09.2017 - 01.2018
- Investigated hardware product issues involving materials and software and devised solutions.
- Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
Blacksmith
利志工程行
中和區, New Taipei City
09.2015 - 06.2017
- Developed project requirements, including scope, assembly sequences and required methods and materials.
- Conducted operational checks of ducts and other sheet metal installations to determine product quality.
- Planned and coordinated tasks and determined correct amount of material required to complete assignments.
- Fulfilled output requirements while consistently reducing scrap levels.
- Drilled and punched holes in metal for screws, bolts, and rivets quickly and efficiently.
- Developed and laid out patterns that used materials most efficiently.
Phone Technician
峰聖電腦工程有限公司
中山區, Taipei
12.2014 - 06.2015
- Installed and configured new devices and system components.
- Specialized in repairing Asus phones and frequently worked on other manufacturer models.
- Erased user data, debugged application issues and refurbished devices for resale.
- Removed, fixed and replaced components such as LCD screens, home buttons and charging ports.
Computer Salesman
欣亞資訊
中山區, Taipei City
09.2014 - 11.2014
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Assisted customers with locating and choosing merchandise in any store department.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Computer Engineer
精誠資訊
永和區, Taipei City
05.2014 - 08.2014
- Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Linked computers to network and peripheral equipment, including printers and scanners.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Configured hardware, devices and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Backed up company data on regular basis, successfully recovering critical information after malware attacks.
Education
High School Diploma -
09.2008 - 06.2012
No Degree - Computer Science
09.2012 - 06.2013
No Degree - Computer Engineering
09.2013 - 06.2014
Skills
Customer requirement prioritization
undefinedTimeline
Computer Engineer - 軒眾電腦股份有限公司
04.2018 - 11.2020
Printer Engineer - 弘葦企業有限公司
09.2017 - 01.2018
Blacksmith - 利志工程行
09.2015 - 06.2017
Phone Technician - 峰聖電腦工程有限公司
12.2014 - 06.2015
Computer Salesman - 欣亞資訊
09.2014 - 11.2014
Computer Engineer - 精誠資訊
05.2014 - 08.2014
University Of Massachusetts Lowell - No Degree, Computer Engineering
09.2013 - 06.2014
Simon Fraser University - No Degree, Computer Science
09.2012 - 06.2013
Stanstead College - High School Diploma,
09.2008 - 06.2012
Similar Profiles
Arvin JonathanArvin Jonathan
R&D Engineer at 先進光電科技股份有限公司(AOET)R&D Engineer at 先進光電科技股份有限公司(AOET)
Liao Yi KaiLiao Yi Kai
高級硬體工程師 at 貿聯股份有限公司高級硬體工程師 at 貿聯股份有限公司
Jason Shih-Chieh TengJason Shih-Chieh Teng
Investment Manager at 大亞創業投資股份有限公司Investment Manager at 大亞創業投資股份有限公司