Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Work Availability
Personal Information
Interests
Timeline
AdministrativeAssistant
Chih Peng Chang

Chih Peng Chang

Taipei

Summary

Aiming to embody competence, adaptability, and a strong sense of responsibility while performing steadily and responding flexibly in fast-paced, multicultural environments. Focused on client needs, team collaboration, and navigating unexpected challenges, contributions are made through meticulous execution, efficient problem-solving, and clear communication, all while earning trust and driving results. Continuous learning and the willingness to explore are essential for growth, leading to ongoing improvements in language proficiency and professional skills. The goal is to become a capable, agile individual ready to tackle challenges and make a meaningful impact across diverse work settings.

Overview

3
3
years of professional experience
1
1
Certificate
3
3
Languages

Work History

Document Specialist

AWOT GLOBAL TAIWAN CORPORATION
09.2024 - 02.2025
  • Managed booking arrangements, issued Shipping Orders (SO), verified Bills of Lading (BL), and coordinated with shipping lines, clients, customs brokers, and overseas agents to optimize vessel departures and container allocation.
  • Oversaw customs declaration submissions and facilitated inspection procedures.
  • Prepared export documentation, arranged truck dispatching, processed accounts payable requests, and issued invoices.
  • Oversaw shipments across multiple regions including China, Korea, Vietnam, Thailand, Malaysia, Singapore, and the United Kingdom.
  • Enhanced operational efficiency through proactive, cross-functional communication and collaborative problem-solving with internal departments.
  • Provided phone support by responding to rate inquiries, confirming vessel schedules, and notifying clients of any changes in shipping timelines.

Intern

Taipei City Public Transportation Office
07.2024 - 08.2024
  • Facilitated completion of tasks assigned by supervisors or colleagues while utilizing Outlook for daily management
  • Organize documents and manage administrative tasks.

Assistant

KidCastle
03.2024 - 06.2024
  • Assisted elementary school students with English homework and exam reviews to strengthen their language comprehension and academic performance.
  • Played audio materials and CDs, guiding students through lesson reviews and reading practice to enhance pronunciation and engagement.
  • Designed interactive games and reward systems to boost learning motivation and improve overall effectiveness in the classroom

Restaurant Waiter

Hala Chicken
06.2022 - 12.2023
  • Managed customer service and ensured timely meal preparation and delivery.
  • Facilitated daily operations and cleaning tasks within store

Education

BBA - Shipping And Transportation Management

National Taiwan Ocean University
Keelung, Taiwan
04.2001 -

Skills

Problem-Solving

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Certification

Level C technician for International Trade Management

Accomplishments

Freshman Softball Cup – Logistics & On-Site Support

Sep 2022 – Oct 2022Actively participated in organizing the freshman softball tournament, supporting all stages from planning to execution. I assisted with venue arrangements, equipment preparation, team registration, and game scheduling. On the event day, I managed on-site operations and handled real-time issues to ensure smooth progress. Through interactions with new students, I learned how to foster a welcoming atmosphere and build team cohesion—transforming the event into a meaningful platform for connection and departmental spirit.

Department Gala Night – Visual Design & Guest Reception Team
Sep 2022 – Dec 2022
Participated in the department’s annual large-scale event as a member of both the visual design and guest reception teams. I was responsible for designing and producing posters, backdrops, flyers, props, and the event mascot headpiece. Through collaborative planning and task execution with team members, I experienced the joy of teamwork and the importance of mutual support—making this a truly valuable and memorable experience.

Corporate Visit – Project Lead
Mar 2023 – Apr 2023
Led the planning and execution of a corporate visit to two major freight forwarding companies. Responsibilities included drafting the proposal, creating registration forms, compiling participant lists, managing budgets and feedback surveys, and coordinating with company representatives to finalize visit schedules. I also arranged transportation and integrated resources across departments. This experience showcased my skills in project planning, team coordination, administrative execution, resource integration, and problem-solving, while strengthening my ability to stay organized and efficient under pressure.

8th Department OB Cup – Event Coordinator
Mar 2023 – Apr 2023
Led planning and execution of the department’s OB Cup, including venue booking, budgeting, proposal writing, team registration, and on-site coordination. Managed communications with organizers and responded to real-time issues, enhancing my time management, adaptability, and cross-functional collaboration skills.

Digital Marketing Report Assignment – University of Malaya Exchange Program May 2025 – Jun 2025During my exchange semester at the University of Malaya, I took a digital marketing course and participated in a regional campaign project for Sabah. Faced with cross-cultural collaboration challenges, I proactively created spreadsheets and introduced the RACE model (Reach, Act, Convert, Engage) to improve task allocation and workflow. I was responsible for writing the execution strategy section, and our team successfully completed the project with positive feedback from the instructor. This experience highlighted my cross-cultural communication and project integration skills.

Languages

English
Full Professional
Japanese
Professional Working
Chinese (Mandarin)
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information

SKILL

Microsoft Excel

  • Proficient in formulas and functions such as SUM, AVERAGE, IF, and VLOOKUP to automate calculations and data comparisons
  • Skilled in creating visual reports using bar charts and line graphs to enhance clarity and persuasiveness
  • Experienced in using PivotTables for efficient data categorization and customized summaries

Microsoft Word

  • Advanced in professional formatting and long-document structuring, capable of integrating complex information into cohesive proposals and reports

Microsoft PowerPoint

  • Adept at aligning content with visual design using layouts, charts, and animations to ensure clear and impactful communication
  • Continuously refined presentation quality and engagement through repeated classroom practice, improving both interactivity and persuasive delivery

Interests

Badminton

Travel

Timeline

Document Specialist

AWOT GLOBAL TAIWAN CORPORATION
09.2024 - 02.2025

Intern

Taipei City Public Transportation Office
07.2024 - 08.2024

Assistant

KidCastle
03.2024 - 06.2024

Restaurant Waiter

Hala Chicken
06.2022 - 12.2023

BBA - Shipping And Transportation Management

National Taiwan Ocean University
04.2001 -
Chih Peng Chang