Managed scheduling and tracking of order delivery dates, handled customs clearance issues and document preparation for import-export matters, negotiated transportation costs, and addressed product complaints.
Scheduled and tracked order delivery dates to ensure timely delivery.
Handled customs clearance matters and document preparation for import-export operations.
Negotiated transportation costs to optimize expenses.
Effectively managed and resolved product complaints.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Import & Export Supervisor
VINDA Taiwan Ltd.
Taipei
04.2023 - Current
Worked directly with production personnel to resolve production scheduling issues and conflicts.
Employed accurate forecasting to increase efficiency and reduce waste.
Planned and established production schedules and optimized control levels for diversified manufacturing operations.
Presented updated order and production status reports to sales staff and management.
Developed, released and monitored daily schedules to foster on-time completion of finished products.
Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
Directed materials planning and team performance to support company initiatives and goals.
Created new production processes by analyzing current workflow and coordinating customer orders based on material availability and production capacity.
Created production forecasting plans utilizing Excel spreadsheet tools and input from production and management teams.
Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
Developed production schedules according to deadlines for existing orders and sales forecasting.
Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Devised and implemented efficient processes for production tracking and inventory control.
Created and implemented tracking systems to monitor progress and meet deadlines.
Forecasted production schedules and adjusted plans to accommodate changes in demand.
Collaborated with cross-functional teams to align production plans with customer requirements.
Shipping Specialist
Sanyei Trading Taiwan Limited
Taipei
08.2021 - 04.2023
Reviewed order data to verify transactions and shipping dates.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Inspected merchandise and sent damaged pieces for repair before shipment.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Verified transactions, product orders and shipping dates and entered information into databases and reports.
Communicated with vendors and suppliers to verify timely delivery of goods.
Collaborated with internal departments to verify customer satisfaction and order accuracy.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Processed required paperwork to expedite handling of shipped and received goods.
Compared shipping orders and invoices against contents received to verify accuracy.
Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
Logistic Analyst
Ecolab Limited
Taipei
01.2018 - 12.2020
Coordinated resolution of issues with warehouses, sales brokers and carriers.
Processed purchase orders according to internal policies, verifying factors such as on-time delivery, minimal cost sourcing and weight compliance.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Tracked orders and notified customers of status or potential delays.
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Generated documentation and information required for customer shipments.
Monitored inbound and outbound freight operations to establish timely delivery of packages.
Conducted investigations to resolve issues related to logistics and cargo movements.
Liaised with internal and external stakeholders to facilitate smooth operations.
Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
Education
BBA -
Shih Chien University
Taipei
06.2004 - 06.2008
High School Diploma -
Hsing Wu High School
New Taipei City
02.1994 - 06.1996
Skills
Distribution and warehousing
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Accomplishments
When product abnormalities occur, engage in negotiation and follow-up with suppliers to minimize losses for the company
Timeline
Import & Export Supervisor
VINDA Taiwan Ltd.
04.2023 - Current
Shipping Specialist
Sanyei Trading Taiwan Limited
08.2021 - 04.2023
Logistic Analyst
Ecolab Limited
01.2018 - 12.2020
BBA -
Shih Chien University
06.2004 - 06.2008
High School Diploma -
Hsing Wu High School
02.1994 - 06.1996
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