Ching Ting Huang
New Taipei
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Saizeriya
Banqiao Dist., New Taipei City , Taiwan (R.O.C)
03.2021 - 06.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Education
Bachelor of Science - Restaurant,Hotel And Institutional Management
Fu Jen Catholic University
New Taipei, Taiwan06.2024
Skills
- Order Taking
- Cleanliness
- Food safety awareness
- Service Quality
- Food presentation
- Order Accuracy
Timeline
Restaurant Waiter
Saizeriya
03.2021 - 06.2024
Bachelor of Science - Restaurant,Hotel And Institutional Management
Fu Jen Catholic University