Linux
CHIU, PO-YEN
Applied Science And Techonolgy
Keelung
Summary
Flexible Technical Support Engineer with 0.6 years of experience helping clients maintain smooth operations. Expertise in Linux systems and build up VM environments. Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certificate
1
1
Language
Work History
ASUS
Technical Support Engineer
Beitou
04.2023 - Current
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Served as primary point of contact for support relating to owned solutions and products.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Education
Master of Science - Applied Science And Technology
National Taiwan University of ScienceandTechnology
Taipei 08.2020 - 08.2022
Bachelor of Science - Chemistry And Materials Engineering
National Kaohsiung University of Applied Sciences
Kaohsiung 08.2017 - 08.2020
Skills
Receiving support
Software
Python
MySOL
Certification
TOEIC 655
Timeline
ASUS
Technical Support Engineer
04.2023 - Current
TOEIC 655
05-2021
Master of Science - Applied Science And Technology
National Taiwan University of ScienceandTechnology
08.2020 - 08.2022
Bachelor of Science - Chemistry And Materials Engineering
National Kaohsiung University of Applied Sciences
08.2017 - 08.2020
Swim,hiking, coding
I am a person who likes outdoor activities and challenges myself. During my time at ASUS, swimming time after work can help me calm down when my mind is confused and keep my body healthy. Occasionally during holidays I will go hiking with my friends and enjoy the baptism of nature.
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