Chiu Wing Chan
Richmond Hill
Summary
• Extensive study abroad experiences in Japan and Taiwan have developed strong adaptability and a broad global perspective.
• Fulfill job responsibilities and maximize job effectiveness.
• Comprehend customer needs and concerns, and provide reliable, sincere, and useful service to customers.
• Execute routine tasks meticulously and make every effort to meet the needs of customers and senior management.
• Actively demonstrate valuable performance as a member of the team.
• Integrate and introduce marketing promotions and plans through communication with customers, and provide strategic advice.
• Have a clear understanding of products and services to expand business opportunities.
Overview
3
3
years of professional experience
Work History
Sales Representative
True World Foods, Inc. of Canada
Mississiauga
09.2023 - Current
- Researched competitors' products, prices, and sales techniques.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Coordinated with other departments to ensure timely delivery of orders.
- Collaborated with sales team to identify customer needs and develop customized solutions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Managed product inventory and ensured availability to meet customer demand.
- Recommended products to customers based on their needs and preferences.
Salesman
Kuo Chi Trading CO., LTD
Taipei
08.2021 - 02.2023
- Educated customers on product features and technical details, and highlight benefits
- Negotiate prices and terms to finalize sales agreements
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction
- Calculate production, delivery and installation costs to provide an accurate quotations
- Develop key accounts to increase sales
- Answer the questions with professional and updated knowledge
- Monitor order process and address customer issues
- Created successful strategies to develop and expand sales
- Customize products and services, sell and upsell to new and existing clients
Education
Master of Art - Japanese Languages and Literature
National Cheng Chi University
Taipei, Taiwan08.2021
Bachelor of Art - Applied Japanese
Ming Chuan University
Taipei, Taiwan07.2017
Senior High School -
Tung Chung Catholic School
Hong Kong07.2013
Skills
- Communication Skills
- Interpersonal Skills
- Business Development
- Customer Relationship Management
- Customer Needs Assessment
- Negotiation skills
- Product merchandising and distribution
Languages
Chinese (Mandarin)
First Language
Chinese (Cantonese)
Proficient (C2)
C2
Japanese
Advanced (C1)
C1
English
Intermediate (B1)
B1
Timeline
Sales Representative
True World Foods, Inc. of Canada
09.2023 - Current
Salesman
Kuo Chi Trading CO., LTD
08.2021 - 02.2023
Master of Art - Japanese Languages and Literature
National Cheng Chi University
Bachelor of Art - Applied Japanese
Ming Chuan University
Senior High School -
Tung Chung Catholic School
Similar Profiles
Darren DiehlDarren Diehl
Dispatch Driver at True World Foods LLCDispatch Driver at True World Foods LLC
Kazuki YamadaKazuki Yamada
Sales Representative at True World FoodsSales Representative at True World Foods
Jacob StephensJacob Stephens
Bartender at True Foods KitchenBartender at True Foods Kitchen