Summary
Overview
Work History
Education
Skills
Timeline
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Chou Wave

Chou Wave

Backpacker

Summary

Experienced with quality control procedures and standards essential for maintaining high product standards. Utilizes analytical skills to identify defects and implement corrective actions efficiently. Knowledge of regulatory compliance and quality management systems ensures consistent adherence to industry standards.

Conscientious Retail Store Assistant Manager focused on detecting and eliminating flaws in products and production methods. Demonstrably talented at shortening development times through quality control methods like rapid prototyping and simulation. Mitigates flaws in customer-facing products.

Overview

9
9
years of professional experience

Work History

Quality Control Engineer

AcBel
03.2023 - 04.2025
  • Oversaw quality control processes, ensuring that all incoming materials met organizational standards before distribution or use.
  • Collaborated with cross-functional teams to ensure seamless integration of supply activities into overall business operations.
  • Negotiated favorable contracts with vendors, achieving significant cost savings for the organization.
  • Evaluated potential risks in the supply chain and developed contingency plans to mitigate disruptions effectively.
  • Collaborated with manufacturing and supply chain management.
  • Collected and analyzed data to measure effectiveness of quality control processes.

Process Engineer

EZconn
07.2020 - 02.2023
  • Conducted root cause analysis to identify, prioritize and eliminate process losses.
  • Collaborated with cross-functional teams to improve product quality, resulting in increased customer satisfaction.
  • Reduced production downtime by conducting thorough root cause analyses and implementing corrective actions.
  • Provided technical support for troubleshooting equipment issues, maintaining plant reliability and minimizing operational disruptions.
  • Reviewed processes, identifying areas requiring improvement.
  • Coached newly hired employees and interns while observing progress and delegating tasks.

Retail Store Assistant Manager

Formosa Chang Co., Ltd
08.2016 - 06.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Answered questions about store policies and addressed customer concerns.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed rapport with regular customers, fostering welcoming store atmosphere.

Education

Bachelor of Mechanical Engineering - Mechanical Engineering

Taipei City University of Science And Technology
04.2001 -

Skills

    Customer service

    Teamwork

    Customer assistance

    Problem-solving

    Time management

    POS system operations

    Goal driven

    Multitasking Abilities

    Friendly and outgoing

Timeline

Quality Control Engineer

AcBel
03.2023 - 04.2025

Process Engineer

EZconn
07.2020 - 02.2023

Retail Store Assistant Manager

Formosa Chang Co., Ltd
08.2016 - 06.2020

Bachelor of Mechanical Engineering - Mechanical Engineering

Taipei City University of Science And Technology
04.2001 -

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