Microsoft Office tools
Chu Wan-Yu
Sales Coordinator
Hsinchu
Summary
Dynamic professional with advanced Japanese language skills and a proven track record in sales support at Taiwan Sumisho Electronics. Recognized for enhancing customer satisfaction through proactive communication and project coordination. Proficient in Microsoft Office, I excel in cross-cultural collaboration and consistently exceed performance targets.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Senior Sales Coordinator
Taiwan Sumisho Electronics Co., Ltd. (Japanese-aff
Hsinchu City
2018.06 - Current
- Customer service and sales support
- Order management and delivery coordination
- Project communication with Japanese headquarters
Front-of-House Service Staff
Xiaoqi Creative Living Co., Ltd. – Branch 3 (Red P
Taipei City, Taipei City
2014.07 - 2015.03
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- This role provided a stable income and valuable exposure to the Japanese language and workplace culture.
- Selected a Japanese-run environment intentionally to improve Japanese proficiency and adaptability.
Planning Specialist
China Youth Corps Taiwan
Taipei City, Taipei City
2011.04 - 2013.04
- Planned and managed curriculum for community education centers, managed scheduling, teacher recruitment, and student services.
- Completed ISO quality certification and exceeded annual revenue targets by 6.79%. Developed strong skills in planning, project coordination, and operational management.
Project Specialist
Hungkuo Delin University of Technology
New Taipei City, New Taipei
2008.07 - 2010.12
- Project progress tracking, activity planning and execution.
- Organized campus exhibitions, seminars, and inter-college collaboration events.
Education
Associate Degree - Asian Language & Business Program
Kansai College of Foreign Languages (Japan)
1 Chome-11-9 Daido, Tennoji Ward, Osaka, Japan 2016.04 - 2018.03
Associate Degree - Japanese Language Program
Kansai College of Foreign Languages (Japan)
1 Chome-11-9 Daido, Tennoji Ward, Osaka, Japan 2015.04 - 2016.03
Bachelor's Degree - Department of Business Administration
Tamkang University
Tamsui Dist., New Taipei City, Taiwan (R.O.C) 2004.09 - 2008.06
Skills
- Advanced Japanese language skills (Especially inBusiness Administration )
- Excellent cross-cultural communication skills and a proactive approach to team collaboration
- Proficient in Microsoft Office tools
Software
Certification
BJT – Business Japanese Proficiency Test
Timeline
Senior Sales Coordinator
Taiwan Sumisho Electronics Co., Ltd. (Japanese-aff
2018.06 - Current
BJT – Business Japanese Proficiency Test
2018-02
Japan Secretary Skill Certification – Level 2
2017-11
Associate Degree - Asian Language & Business Program
Kansai College of Foreign Languages (Japan)
2016.04 - 2018.03
JLPT N1 – Japanese Language Proficiency Test
2016-01
Associate Degree - Japanese Language Program
Kansai College of Foreign Languages (Japan)
2015.04 - 2016.03
Front-of-House Service Staff
Xiaoqi Creative Living Co., Ltd. – Branch 3 (Red P
2014.07 - 2015.03
Planning Specialist
China Youth Corps Taiwan
2011.04 - 2013.04
TOEIC Score Report (Total Score: 575)
2011-02
Project Specialist
Hungkuo Delin University of Technology
2008.07 - 2010.12
Bachelor's Degree - Department of Business Administration
Tamkang University
2004.09 - 2008.06