Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Problem solver, networker and consensus builder.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Delivery Driver
Shangmei Sofa
09.2023 - Current
Maintained upbeat, positive attitude in busy, customer-focused environment.
Operated vehicle safely in highly congested areas with no traffic violations.
Store Manager (Co-op)
I-Fancy Inc
04.2023 - 05.2023
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Uber Partner
Uber Eats
11.2022 - 03.2023
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Team Leader
Taiwan Surface Mounting Technology Corp
11.2018 - 09.2020
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Worked with team to identify areas of improvement and devised solutions based on findings.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Apprentice Electrician
Wiley Engineering
07.2017 - 10.2018
Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Education
Certificate - Customer Service Excellence Co-op
Toronto School of Management
Toronto, Canada
05.2023
Certificate in English -
INTERNATIONAL LANGUAGE ACADEMY OF CANADA
Toronto, ON
02.2022
High School Diploma -
PRIVATE SHIN SHING HIGH SCHOOL
Taoyuan, Taiwan
06.2010
Skills
Overseeing Daily Activities
Conducted manpower supervision
Issue Resolution
Daily Workflow Improvement
Certification
Class C skill category of Automotive Mechanics
Class C skill category of Chinese Cuisine Cookery-Meat diet
Language
CHINESE: Native
ENGLISH: Proficient
Timeline
Delivery Driver
Shangmei Sofa
09.2023 - Current
Store Manager (Co-op)
I-Fancy Inc
04.2023 - 05.2023
Uber Partner
Uber Eats
11.2022 - 03.2023
Team Leader
Taiwan Surface Mounting Technology Corp
11.2018 - 09.2020
Apprentice Electrician
Wiley Engineering
07.2017 - 10.2018
Certificate - Customer Service Excellence Co-op
Toronto School of Management
Certificate in English -
INTERNATIONAL LANGUAGE ACADEMY OF CANADA
High School Diploma -
PRIVATE SHIN SHING HIGH SCHOOL
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