Courtney Liu
Taipei
Summary
Dynamic and results-driven professional with a strong background in client engagement and emotional intelligence, recognized for achieving the Top Accuracy Badge at the Purple Ocean App. Skilled in strategic planning and problem-solving, providing insightful life guidance and fostering personal growth through effective communication and mentoring.
Overview
10
10
years of professional experience
Work History
Psychic Advisor
Mystic Senses Esotericism And Spirituality
12.2020 - Current
- Provide clients with life guidance on the areas of love and relationship, career and emotional support via the Mystic Sense Website's chat features.
- Collaborate with the website's podcast.
- Gained Rising Star Badge in 2021.
Professional Psychic Advisor
Purple Ocean App
11.2020 - Current
- Provide clients life guidance in the areas of life, love and relationship, career, spirituality, growth and mediumship via the app's features of chat, call, and video call.
- Encourage clients and give advice on decision making based on analysis via chat call and video call.
- Gained Top Accuracy Badge from 2020 to 2024.
Senior Quality Analyst
Accenture
02.2020 - 03.2023
- Be a part of the trust and safety team to analyze the geopolitical impacts to the search engine product.
- Make use of Taiwanese localization knowledge to make globalization analysis.
- Brief the weekly finding to the client to make sure mutual consensus with good feedback achieved.
Mandarin Interpreter
Vietranslate
10.2019 - 10.2021
- Provide professional medical, legal, traffic and financial Mandarin-to-English and English-to-Mandarin interpretation to the clients from the UK and the US.
- Be the cultural broker to both parties that don't speak the same languages.
- Be the middleman to bridge the gap between both parties that don't speak the same languages.
Remote English Tutor
AMC Tutor4U
05.2017 - 07.2019
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Improved students' written and verbal English skills through personalized learning programs.
Secretary
Vigour Biochemistry Company
10.2016 - 05.2017
- Scheduled appointments and conducted follow-up calls to clients.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Liaised between clients and vendors and maintained effective lines of communication.
Financial Agent
Fubon Financial Holding
01.2015 - 10.2016
- Discussed financial options with clients and provided informed suggestions.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Promote the company's financial product by using sales pitch and build up trust in professionalism in the sector of finance with the clients.
Education
Bachelor of Arts - English Language And Literature
Tamkang University
New Taipei, Taiwan06-2014
Skills
- Course Preparation
- Presentations and public speaking
- Problem-solving
- Written communication
- Training and mentoring
- Emotional intelligence
- Strategic planning
- Analytical thinking
- Client engagement
- Persuasion techniques
- Risk assessment
- Student development
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Interests
I was a ballerina as a child and I did ballet for 15 years I love anything art, handcrafts, music, I also write literary poems which were awarded to be published Below are the poems that are written by me
Doppelganger
This is the age of change,
The age of embrace,
A transformative phase
The crying sound,
The joy of motherhood,
The pain of the worldly haze
Is this good news?
Welcome to the world, like a life relived, such variation
The outcry of the infant coupled with nurses’ whispers,
Echoing loops on the hallway
The clock hesitates to press its pulse button,
From now, it is doomed,
A timeless war,
From now, it is doomed,
to stay in faith–
To the ancestors, to their extensive momentum,
A refined doppelganger,
Mirroring a dream,
A dream yet to be fulfilled,
Duality,
Mirroring a timeless war,
A war yet to have its soldier deployed
Love
Love, love, my soulful love,
Flew away with the flow
The flow that everyone followed
The flow that came from a gentle blow
I know, teasing is to be endured, still it came unbearable
Love, my only love
It is not a movie,
But gone with the wind is a flow
It’s a flow
Love, my mere love
It suffered with love
I know,
How foolish of a word love,
To be deprived at the age of six
Love, what a chore
To be pushed and sworn,
Love, a mere joke,
Love, do you believe in love?
Sarcasm replenished its own intricacy with the utter
I don’t hate you; I hate love
No love, because of love I know the flow,
To bring you in love
Rock bottom I am,
Love to nothingness, love to emptiness
Easy but love, love is easy,
How trickery How much inconsistency
My love is gone, not with the wind,
My love is forever gone
My love, my love,
No meaning greater than hate but love
My love has gone with the flow
My presence has stopped the boastful,
If love Love,
If love, I won’t need you
And I know of you, because of love
No! I don’t need love I don’t desire love
Crumb bread and love
I don’t want more love
My love has gone with the flow
The flow of the eternal I loathe
I know
Not mere love but love
My own soul
Take me to the deep inception, of no pure love but love
I won’t have it I know
Anguish has been gone with the flow
No love like a cold sore, everyone shuns
No love like a genital, no one shows
Love is forever gone with the flow
My pain is irreverent but mere flow
My love has gone with the flow
My soul has been gone a long time ago
Timeline
Psychic Advisor
Mystic Senses Esotericism And Spirituality
12.2020 - Current
Professional Psychic Advisor
Purple Ocean App
11.2020 - Current
Senior Quality Analyst
Accenture
02.2020 - 03.2023
Mandarin Interpreter
Vietranslate
10.2019 - 10.2021
Remote English Tutor
AMC Tutor4U
05.2017 - 07.2019
Secretary
Vigour Biochemistry Company
10.2016 - 05.2017
Financial Agent
Fubon Financial Holding
01.2015 - 10.2016
Bachelor of Arts - English Language And Literature
Tamkang University
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