Daisy Chen

Essential Duties and Responsibilities:

• Maximized performance by monitoring daily activities.
• Enhanced internal customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Manage day-to-day Inbound/Outbound routes including Air/Sea/Land domestically and internationally
• Handle regular negotiations in pricing and Incoterm with suppliers.
• Provide optimal logistic solution and liaise with internal partners including PM, Accounting, Warehouse, Purchasing & OSAT (Outsourcing subcontractors Assembly and Testy) and foundry fab in shipping demand and billings to assure the electability
• Risk management in early stage. Simultaneously provide immediate make-up & back-up actions in terms of in-time delivery concern
• Reduced operational costs through comprehensive process improvement initiatives and resource management.

Qualifications:

• Professional and sophisticated in INCOTERM
• Good communication skill in interaction internally and externally
• +10 years of dedicated experience in end-to-end logistic supply chain management.
• Team work spirit and independent thinking ability within a highly professional logistic team.
• Personal Skill: Office Word, Excel, PPT, SAP.

• Managed Bonded Distribution Center logistics budgets and forecasting to achieve cost-effective operations.
• Developed strong relationships with vendors & customers, leading to improved pricing and service levels.
• Improved on-time delivery rates by optimizing transportation routes and scheduling.
• Negotiated transportation and logistics contracts to reduce shipping costs.
• Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
• Monitored logistics performance and identified improvement opportunities.
• Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
• Improved inventory accuracy by developing and implementing enhanced control systems.
• Directed shipping and receiving of wide range of products daily.
• Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
• Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
• Reduced warehouse storage costs with effective space utilization strategies.
• Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
• Resolved shipping discrepancies by coordinating customer and courier communications.
• Conducted regular analysis of logistics performance metrics, identifying areas for improvement and implementing corrective actions.
• Developed contingency plans for logistics operations, minimizing disruptions during unexpected events.
• Managed cross-functional teams to ensure timely delivery of products, maintaining high customer satisfaction levels.
• Collaborated with IT department to upgrade logistics software, enhancing functionality and user experience for logistics team.
• Conducted research to address shipping errors and packaging mistakes.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Strengthened communication skills through regular interactions with others.
• Resolved problems, improved operations and provided exceptional service.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.