Dania Scarlett Flores Aragon

Prepare students to pass CELTA, TOEFL certification.

STEAM English, leveraging their expertise in language instruction to enhance communication skills.

• Wrote detailed and professional progress notes for each patient, outlining notable events and examinations findings.
• Performed minor surgical procedures under direct supervision of attending physicians, honing technical skills necessary for future practice success.
• Demonstrated adaptability by swiftly rotating through multiple departments, broadening clinical skills and expertise across various specialties.

• Management of marketing campaigns, doing product catalogs, quotations, getting international customers from Australia, Europe, USA, CANADA, Middle East
• Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
• Increased brand awareness by developing and implementing strategic marketing campaigns.
• Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
• Conducted market research to identify trends, informing product development and positioning strategies.
• Enhanced online presence, optimizing website content for SEO and improving user experience.
• Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Generated advertising brochure for vendor use.

• Organize, planning, controlling and managing financial and human resources sponsored by international organizations such Czech Republic Cooperation, training personnel
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
• Reported regularly to managers on project budget, progress, and technical problems.

• Managing consular activities such visas, immigration status, legal procedures, residency, passports, interorganizational diplomatic communication, safe and security of the Taiwanese citizen for Latin America and Caribbean countries, managing information, legalization and authorization of Taiwanese companies for Latin America
• Translation of Spanish- Chinese- English documents

• As well identified actions related to fraud money and money for terrorism in over 200 countries and territories around the world
• Identified potential fraudulent activities and reported them to management, contributing to the security of client funds.
• Utilized advanced software tools for monitoring currency fluctuations to provide clients with up-to-date exchange rates effectively navigating volatile markets.
• Networked to identify potential new clients and expand geographic territories.
• Discussed financial options with clients and provided informed suggestions.
• Managed a high volume of daily transactions without compromising quality or accuracy.
• Handled sensitive customer information with discretion, maintaining confidentiality at all times.

• Company Overview: USA & CANADA
• Arranging delivery service, tracking orders, quality control, inventory management and production
• Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
• Improved customer loyalty by implementing effective email marketing campaigns and personalized offers.
• Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.

• Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
• Collaborated with team members to create effective strategies for improving overall customer experience.
• Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
• Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.

• Analyze selling data to set purchasing and pricing strategy
  Acquire new vendors and maintain vendor relationship
  Set and adjust pricing strategy and monitor the prices of product lines
  
• Developed visually engaging marketing materials to support product launches and promotions.
• Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
• Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
• Implemented tracking system for inbound and outbound shipments, increasing transparency and reducing lost items.
• Created and managed budgets related to logistics and transportation.
• Monitored and adjusted inventory levels according to demand.
• Solve 95% of customers problems with defective products, not arrival on time.
• Keep 98% of customers engaged and loyal to the company's brands.

• Processed daily cash transactions accurately while adhering to security protocols, minimizing risk exposure for the bank and its customers.
• Supported branch sales goals with effective cross-selling of banking products, increasing overall revenue.
• Managed high volume of inbound calls, ensuring prompt and professional customer service.
• Maintained up-to-date knowledge of USA banking regulations, ensuring compliance and customer protection.

• preparing PPT and managing managers agenda, leading the sellers and controlling their metrics
• Used marketing and finance softwares to create various reporting materials such as charts, graphs and statistical documents.
• Organized and coordinated conferences and monthly meetings.
• Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.