Darren Lai
Senior Sales Executives
Taoyuan City,TAO
Summary
Dynamic Senior Sales Executive with a proven track record at Henkel, excelling in B2B whole automotive supply chain sales. Expert in client relationship management and sales negotiation, I consistently exceeded targets while enhancing customer satisfaction. My strategic approach and product technology training initiatives have driven significant revenue growth and strengthened distributor partnerships.
Overview
20
20
years of professional experience
Work History
Senior Sales Executive
Henkel
01.2014 - Current
- Henkel automotive mobility and component B2B sales, expertise on automotive lighting 、chassis、interior and exterior industry.
- Mentored 4 channel distributor by collaborating market strategy with my customized sales skill training and technology training on best practices for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Exceeded sales targets by effectively managing a diverse portfolio of products solution and technology consultation services.
- Leveraged strong negotiation skills to maximize profit margins while maintaining exceptional customer service standards.
Sales Specialist
MEC Company
01.2008 - 12.2013
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Increased sales revenue by developing and implementing strategic sales plans.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
Process Engineer
Gold Circuit Electronic Company
01.2006 - 12.2007
- Conducted root cause analysis to identify, prioritize and eliminate process losses.
- Collaborated with cross-functional teams to improve product quality, resulting in increased customer satisfaction.
- Designed and executed experiments to identify process improvements, leading to reduced costs and increased efficiency.
- Reduced production downtime by conducting thorough root cause analyses and implementing corrective actions.
Education
Bachelor of Science - Chemical Engineering
National I-LAN University
Yilan, Taiwan07-2004
Skills
Sales development
Sales negotiation
Client relationship management
Territory management
Product and technology training
Customer complaint trouble shooting
Internal resource integration
Timeline
Senior Sales Executive
Henkel
01.2014 - Current
Sales Specialist
MEC Company
01.2008 - 12.2013
Process Engineer
Gold Circuit Electronic Company
01.2006 - 12.2007
Bachelor of Science - Chemical Engineering
National I-LAN University