Darren Chia
New Taipei
Summary
Hands-on QA Lead with a proven track record at Taroko.io, actively involved in day-to-day manual testing while leading quality initiatives. Enhanced software quality through strategic test automation and effective defect management. Adept at fostering teamwork and cross-functional collaboration, streamlining QA processes to significantly reduce project delivery time while ensuring compliance with industry standards. Committed to driving excellence and continuous improvement in software development.
Overview
15
15
years of professional experience
Work History
QA Lead
Taroko.io
09.2016 - Current
- Streamlined QA processes for improved efficiency, reducing project completion time.
- Increased team productivity by continuously reviewing existing workflows and recommending enhancements.
- Enhanced software quality by developing comprehensive test strategies and plans.
- Incorporated delivery requirements into planning of testing schedules.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Completed in-depth usability testing on Mac, Android and iOS mobile devices.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Developed and deployed production control plans and created work instructions and procedures.
- Collaborated with development teams to resolve issues and implement improvements, elevating overall product quality.
- Standardized bug reporting methods for better communication between QA and development teams.
- Built automated test scripts to handle repetitive software testing work.
QA Engineer
Mattel Toys
11.2015 - 09.2016
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
- Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
- Enhanced software quality by developing and implementing comprehensive testing strategies.
QA Engineer
Spring House Entertainment Inc
01.2012 - 10.2015
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.
- Increased customer satisfaction by diligently identifying and reporting bugs for prompt resolution.
- Reduced product defect rates by creating robust test cases and meticulously executing them.
Senior QA Engineer
Ubitus Inc
08.2010 - 11.2011
- Optimized resource utilization by coordinating cross-functional teams during the testing phase of concurrent projects.
- Maintained project documentation, including test plans, test cases, and defect reports to facilitate knowledge transfer among team members.
- Prioritized defect fixes based on severity levels to ensure the proper allocation of resources towards most critical issues first.
- Reduced software defects by thoroughly analyzing requirements, user stories, and technical specifications.
- Interacted and collaborated with cross-functional teams to determine user requirements.
- Maintained strong relationships with vendors, collaborating on deployment-related issues and working together to find effective solutions.
Education
Bachelor of Science - Electrical Engineering
03-2006
Skills
- Test case design
- Regression testing
- Test data management
- Test strategy development
- Cross-browser testing
- Requirements analysis
- Test automation expertise
- Defect management
- Problem-solving
- Documentation control
- Teamwork
- Manual test case preparation
Additional Information
Project Management:
JIRA
Redmine
Mantis
Scrum Agile Methodologies
Waterfall Methodologies
GitFlow
Testing Methodologies:
Web App testing
Android/iOS App testing
Test case management
Jmeter
Postman
Charles Proxy
Web App RWD testing
Automation Framework:
Python
Selenium IDE
Pycharm
ChatGPT
Claude
Timeline
QA Lead - Taroko.io
09.2016 - Current
QA Engineer - Mattel Toys
11.2015 - 09.2016
QA Engineer - Spring House Entertainment Inc
01.2012 - 10.2015
Senior QA Engineer - Ubitus Inc
08.2010 - 11.2011
TUNGNAN UNIVERSITY OF SCIENCE AND TECHNOLOGY - Bachelor of Science, Electrical Engineering