Heng Yi Lee
International Business Development And Coordination
Taichung,TXG
Summary
Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 14 years of hands-on experience in export business operations. Proficient in budgeting, inventory management and merchandising. Disciplined professional committed to driving sales goals and ensuring smooth functioning of international business department.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
Work History
Department Manager
Yung Shin Pharmaceutical Ind. Co., Ltd
Taichung
03.2008 - Current
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, significantly increasing customer satisfaction ratings.
- Worked actively with management team to create sales plans based on monthly sales trends.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Communicated with managers of other departments to maintain transparency.
Sales Coordinator
Leader Extrusion Machinery Ind. Co., Ltd
Taichung
08.2007 - 02.2008
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Kept detailed records of sales and customer information, updating database regularly to maintain top-notch service.
- Set up appointments with potential and current customers to promote new products and services.
Sales Assistant
Taiwan Hardware CorpTaiwan Hardware Corp
Taichung
07.2006 - 07.2007
- Assisted customers with prompt and polite support in-person and via telephone.
- Researched new clients for sales team, inputting contact information into Salesforce.
- Coordinated logistics and catering for meetings and sales events.
- Maintained records related to sales, returns and inventory availability.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
Education
Executive Master of Business Administration -
Tunghai University
Taichung, Taiwan 09.2015 - 01.2021
Bachelor of English Literature -
Providence University
Taichung, Taiwan 09.2002 - 06.2006
Skills
Relationship building and management
undefinedTimeline
Executive Master of Business Administration -
Tunghai University
09.2015 - 01.2021
Department Manager
Yung Shin Pharmaceutical Ind. Co., Ltd
03.2008 - Current
Sales Coordinator
Leader Extrusion Machinery Ind. Co., Ltd
08.2007 - 02.2008
Sales Assistant
Taiwan Hardware CorpTaiwan Hardware Corp
07.2006 - 07.2007
Bachelor of English Literature -
Providence University
09.2002 - 06.2006
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