Eko Kurniawan
Bachelor Of Business Administration In Finance
Summary
A dynamic and detail-oriented professional with a Bachelor of Business Administration in Finance, complemented by a diverse range of professional experiences in customer service, warehouse operations, and marketing. Highly proficient in managing inventory, resolving customer issues, and executing marketing strategies that drive sales growth. Adept at multitasking and maintaining high standards of service quality in fast-paced environments. Fluent in Indonesian and English, with intermediate proficiency in Chinese. Possesses strong skills in Microsoft Office Suite, project management, and effective communication. Enthusiastic about leveraging analytical skills and industry knowledge to contribute to organizational success.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
Work History
Customer Service, Warehouse Operator
印菲股份有限公司
3 2024 - Current
- Deal with customers through messages and calls (finalizing sales, solving issues, order placement, etc)
- Manage inventory, process orders, and ensure efficient operations of the warehouse
- Plan marketing initiative and predict products trend, which increased sales by 30% in July this year.
内外場
原味米糕店-忠孝夜市
02.2022 - Current
- Ensure customer satisfaction through product and service quality
- Maintain work pace and quality in high pressure environment
- Perform multitasking ability in long period of time
- Control the flow of coming orders.
Field marketer
BNI Express
09.2021 - 02.2024
- Responsible for raising brand awareness
- Gaining new customers through direct marketing, lead up to 15 new customers in 6 hours
- Resolve customers' issues.
Education
Bachelor of Business Administration In Finance -
NATIONAL CHUNG HSING UNIVERSITY
Taichung, Taiwan 08.2020 - Current
Skills
Proficient in Microsoft Suites
Accounting
Management
Marketing
Communication
Multitasking
Observant
Resilient
Problem-Solving
Relationship Building
Certification
Certificate of Merits-Overseas Community Affairs Council
Languages
Indonesian
Proficient
C2
English
Advanced
C1
Chinese
Upper intermediate
B2
Accomplishments
TOEIC (910/990）
Certificate of Merit-Overseas Community Affairs Council
Google Data Analytics Professional Certificate (in progress-4/8 courses taken)
Software
Microsoft Office
Google Workspace
Timeline
内外場
原味米糕店-忠孝夜市
02.2022 - Current
Field marketer
BNI Express
09.2021 - 02.2024
Bachelor of Business Administration In Finance -
NATIONAL CHUNG HSING UNIVERSITY
08.2020 - Current
Customer Service, Warehouse Operator
印菲股份有限公司
3 2024 - Current
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