Ellen Wu
Hsinchu County,Taiwan
Summary
- Over 6 years of sales experience at Japan Electronic Materials, specializing in probe card solutions, with strong communication and customer relationship management skills.
- Recognized as the first foreign employee in the Group's history to receive the Business Development Contribution Award for outstanding business development achievements.
- Managed key Tier-1 accounts including Micron, TSMC, MediaTek, Intel, ASE, and SPIL, maintaining a flawless record of timely business reporting and consistent client support.
- Drove new business growth by expanding into the Micron SSD and IOE markets, proactively addressing customer production challenges and securing long-term strategic partnerships.
Overview
8
8
years of professional experience
Work History
Sales Representative
Japan Electronic Materials
07.2020 - Current
- Manage Tier-1 semiconductor accounts including Micron, TSMC, MediaTek, Intel, ASE, and SPIL
- Managed Tier-1 accounts including TSMC, Micron, MediaTek, Intel, and ASE while developing partnerships with IC design houses and OSATs across U.S., Japan, Europe, and Asia, establishing a robust international client network.
- Develop and maintain partnerships with IC design houses and OSATs across the U.S., Japan, Europe, Israel, Singapore, Malaysia, China, and Taiwan, supporting both domestic and international business growth
- Lead business development initiatives and strengthen existing customer bases, covering product demand creation, design verification, simulation coordination, delivery scheduling, and sales strategy formulation
- Collaborate with a diverse global customer base such as GUC, Synaptics, Amazon, Ampere, Astera Labs, Nuvoton, Silicon Labs, Powerchip, NXP, and Alchip, building trust through effective communication and customised solutions
- Built and maintained relationships with industry leaders such as Micron, capturing trends to align strategies and foster partnership growth.
- Provided technical support and sales for probe card solutions, ensuring customer satisfaction and product alignment with client needs.
- Oversee pricing strategy, order management, and accounts receivable follow-up to meet both customer satisfaction and company profitability goals
- Support sales operations by training new staff, coordinating cross-department communication, optimizing processes, and revising ISO documentation
- Proactively manage additional accounts and pursue new client development during understaff periods to ensure business continuity and expansion
- Expanded Market Penetration: Successfully helped Japan Electronic Materials break into the Micron SSD and IOE markets, driving business growth through precise customer targeting and diligent project management
Sales Representative
Subaru Yiching Motors
06.2018 - 10.2019
- Planned and managed annual marketing activities and budgets for auto shows, showroom events, and promotional campaigns to enhance brand engagement
- Executed online and print advertising campaigns; managed Facebook, created ad copy, and coordinated design and media efforts to maximise reach
- Proposed and implemented nationwide test-drive event plans adopted by SUBARU headquarters, contributing to sales target achievement
- Initiated and negotiated the first collaboration with Kaohsiung Hanshin Department Store for its anniversary event, generating media exposure worth approximately NT$5 million and boosting brand visibility in southern Taiwan
- Negotiated with SUBARU main agent to create mutually beneficial marketing and sales outcomes, strengthening dealership partnerships.
- Oversaw showroom operations as Sales Supervisor and Branch Manager, optimizing marketing strategies, customer allocation, and sales performance management
- Enhanced team capabilities through staff training, customer handling, and showroom management improvements
- Maintained quarterly sales KPI scores above 90 across supervised showrooms, ensuring consistent performance excellence
- Led the implementation of a new sales system in 2019; achieved the second-highest adoption rate among showrooms nationwide
- Earned the Excellent Showroom Award (2018) for outstanding sales management and operational achievement
Education
Bachelor - Advertising And Strategic Marketing
Ming Chuan University
Skills
- Customer relationship management
- Account management
- Pricing strategy
- Business development
- Trust building
Personal Details
Female
1993-06-03
Age: 33
R.O.C. Taiwan
Married
English, Mandarin
Japan Electronic Materials, Sales Supervisor, 2020-Present
Subaru Yiching Motors, Marketing Specialist, 2018-2019
Timeline
Sales Representative
Japan Electronic Materials
07.2020 - Current
Sales Representative
Subaru Yiching Motors
06.2018 - 10.2019
Bachelor - Advertising And Strategic Marketing
Ming Chuan University